Surgical Clinic | Ozarks Healthcare | West Plains, MO
Surgery • West Plains, MO • Since 1959
About
Ozarks Healthcare is a nonprofit healthcare system based in West Plains, Missouri. It operates a 114-bed acute care hospital plus family medicine and specialty clinics, rehabilitation and home care services. The organization serves an eight-county area in south-central Missouri and north-central Arkansas, employing over 1,300 staff and more than 215 locally (with YoY growth). Services span primary care, specialty clinics, behavioral health, rehabilitation, and urgent/emergency care, with a broad range of physician opportunities across internal medicine, family practice, pediatrics, surgery, psychiatry, pain management, and more. For surgical care, Ozarks Healthcare lists general surgery among its specialties and recently welcomed new surgeons to its team. Main campus located at 1100 Kentucky Ave., West Plains, MO 65775.
Clinic Type
Surgery
Address
1100 Kentucky Ave., West Plains, MO 65775
Phone
417-256-1774
Brittany.Simers@Ozarksmedicalcenter.com
Opening Hours
Sunday: Closed; Monday–Thursday: 8:00AM–5:00PM; Friday: 8:00AM–12:00
Telehealth
Available (Ozarks Healthcare offers telehealth/virtual care options)
Emergency Care
General Surgery on-call 24/7 for emergencies
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered by Ozarks Healthcare General Surgery?
General Surgery physicians perform inpatient and outpatient surgeries in Ozarks Healthcare's surgical facility.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 4.8 out of 5 stars (based on 201 reviews) (201 reviews)
- PissedConsumer: 1.0 out of 5 stars (1 review)
- US News & World Report: 85% (Patient Recommendation Rate)
Patients praise
- Many patients report successful surgeries and satisfactory medical care outcomes
- Praise for compassionate and helpful nursing and support staff in various departments
- Recognition of some physicians for their expertise, listening skills, and empathy
- Efficiency in some departments like cardiac care for specific procedures
Common complaints
- Concerns regarding poor bedside manner and unprofessional behavior by some staff members
- Reports of long wait times for appointments and in the emergency department
- Issues with administrative communication, including ignored messages and appointment scheduling errors
- Allegations of theft or lack of security in hospital settings
"From start to finish they took very good care of me... gallbladder surgery and all went very smooth. So thankful we have a good hospital close to us."
— Birdeye Review of Ozarks Healthcare"When she asked if there was anything they could do for her pain, he said 'well eventually you die and that takes care of the pain.'"
— PissedConsumer Review regarding Ozarks Healthcare ERSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Ozarks Healthcare welcomes Dr. Le to general surgery team | Howell County News — Jan 20, 2026
- OZH adds general surgeon, NP to medical staff | West Plains Daily Quill — Jan 22, 2026
- Ozarks Healthcare surgeon earns prestigious fellowship | West Plains Daily Quill — Oct 28, 2025
- OZH Welcomes Eskander to the Walk-In Clinic - Ozark Radio News — Jul 21, 2025
- Ozarks Healthcare Expands Zizzer Clinic Services - Ozark Radio News — Feb 19, 2026
Information sourced from the clinic's website as of July 11, 2026.
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