Ozarks Healthcare Walk-in Clinic | West Plains, MO
Urgent Care • West Plains, MO • Since 1959
About
Ozarks Healthcare is a nonprofit health system based in West Plains, Missouri, founded in 1959. It operates a 114-bed acute care hospital plus primary and specialty clinics, rehabilitation, behavioral health, and home care services across an eight-county area in south-central Missouri and north-central Arkansas. The organization employs over 1,300 staff and encompasses four US offices, with the headquarters at 1100 Kentucky Ave, West Plains. For in-person, walk-in care in West Plains, Ozarks Healthcare offers accessible hospital and outpatient services as part of its family medicine and specialty clinic network. Contact: publicrelations2@ozarksmedicalcenter.com or 417-256-9111.
Clinic Type
Urgent Care
Address
Highland Park, Suite 100, 181 Kentucky Avenue, West Plains, MO 65775
Phone
417-257-5911
Brittany.Simers@Ozarksmedicalcenter.com
Opening Hours
Sunday: 10:00AM-7:00PM; Monday-Saturday: 7:00AM-7:00PM (Saturday 10:00AM-7:00PM; Sunday 10:00AM-7:00PM)
Emergency Care
No, for non-life-threatening conditions; walk-in clinics are for urgent but not emergent care
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is Ozarks Healthcare Walk-In Clinic?
A walk-in medical clinic providing same-day care for minor illnesses and injuries not severe enough for the emergency department.
What services does Ozarks Healthcare Walk-In Clinic provide?
Walk-In Medical Services for minor trauma and illnesses that require same-day attention but are not severe enough for the Emergency Department.
What kinds of conditions are treated at the Walk-In Clinics?
Common but not critical health problems, including minor fractures and sprains, infections (urinary tract, ear, etc.), sore throats, minor cuts, wounds, burns, scrapes, muscle pains, dehydration, vomiting, diarrhea, and more.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
Patients praise
- providers described as caring, knowledgeable, and professional
- efficient and friendly service for some routine appointments
- clear communication of medical information from some providers
- accessibility of walk-in services without appointments]},ratingsMentioned:[{rating:{citations:,confidence:
- high
- value:
- 1.0 out of 5 stars (PissedConsumer)
- reviewCount:
- 1 review
- site:
- PissedConsumer
- },reviewCount:{citations:,confidence:
- },site:{citations:,confidence:
- }},{rating:{citations:,confidence:
- 4.74 stars (Birdeye)
- 433 reviews
- Birdeye (Family Medicine)
- 433
- 2.2 stars (Birdeye)
- 70 reviews
- Birdeye (Emergency Room)
- 70
- 64% (patients who would recommend)
- Healthgrades (Hospital)
- }}],sampleQuotes:[{quote:{citations:,confidence:
- The nurses were awesome! They had to get me calm bc I was so scared for my wife l didn’t care about anything else or anyone else. They made me feel good about having her here.
- source:
- Birdeye (Ozarks Healthcare)
- },source:{citations:,confidence:
- }},{quote:{citations:,confidence:
- Had to be seen behind the building to be tested for COVID Nurse ignored symptoms She never introduced herself Was vague about what to do Performed exam...
- Solv Health (Urgent Care)
- Terrible Doctor...He doesnt give a flippin care about anyone but himself,disgraceful that hes still allowed to practice medicine. Zero empathy...
- }}]},top_results:}<<<}
Common complaints
- long wait times in the emergency department
- inconsistent bedside manner among staff and providers
- concerns regarding thoroughness of care and follow-up communication
- negative interactions with specific personnel, including dismissive behavior
- reports of poor responsiveness and perceived lack of empathy
Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- OZH Welcomes Eskander to the Walk-In Clinic - Ozark Radio News — Jul 21, 2025
- Ozarks Healthcare Expands Zizzer Clinic Services - Ozark Radio News — Feb 19, 2026
- OZH launches virtual walk-in care service | West Plains Daily Quill — Jun 17, 2026
- Emily Redfearn, FNP, Joins Ozarks Healthcare Zizzer Clinic - Ozark Radio News — Jan 16, 2026
- Emily Redfearn, FNP, joins Ozarks Healthcare Zizzer Clinic | Howell County News — Jan 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in West Plains
Summary: Burton Creek Rural Clinic, LLC is a West Plains, Missouri-based medical practice offering home health services, obstetric care, general surgery, and walk-in clinic care. The clinic operates seven days a week without appointments and serves patients of all ages. It has a small staff (2 employees) with annual revenue around $34.1 million. Primary contact locations include multiple offices in West Plains, MO (notably 805 N Kentucky Ave). The clinic emphasizes accessible, walk-in medical care as part of its primary and urgent care services.
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