AIANE: Allergy & Immunology Associates of New England
Allergy & Immunology • West Springfield, MA • Since 2009 • Greenfield - Northampton - Westfield - Wilbraham locations
About
AIANE (Allergy & Immunology Associates of New England) is a private, full-service allergy and immunology medical practice founded in 2009 and headquartered in Florence, MA. The practice operates 7 offices across Western Massachusetts (including Greenfield, Northampton/Northampton area, Wilbraham, Westfield, and Florence) and focuses on diagnosing and treating allergic and immune system disorders to improve quality of life. AIANE emphasizes tailored care and addressing root causes of allergic conditions, with current patient access noted as accepting new patients at multiple locations, including Greenfield and Northampton. Contact: aiane@allergyimmunologydocs.com; main phone numbers include (413) 586-0769 and 855-763-3998.
Clinic Type
Allergy & Immunology
Address
Northampton, Greenfield, Westfield, Wilbraham (office locations listed)
Phone
855-763-3998
patience.hettrick@westernmassnews.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
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Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What conditions do you treat?
Allergy and immunology diseases including asthma, contact dermatitis, food allergies, drug allergies, venom allergies, immunodeficiency disorders.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Wilbraham Office): Generally low, with platforms like Birdeye and Healthgrades reporting around 2 stars or 1 star respectively for specific office locations (Approximately 32 reviews listed on Birdeye for the Wilbraham office)
- Healthgrades (Wilbraham Office): 1 star (2 reviews)
Patients praise
- Some patients find individual doctors knowledgeable and pleasant
- Some staff members are noted as being kind during procedures
Common complaints
- Difficulties scheduling appointments and receiving timely care
- Concerns regarding professional conduct, including claims of being lied to or treated poorly by staff
- Dissatisfaction with the inability to see a physician regularly (seeing NPs or other staff instead)
- Frustration with office management, wait times, and communication issues regarding prescriptions and injections
- Perceived lack of thorough diagnostic procedures, such as performing skin tests versus relying on older blood work
"The WORST healthcare I ever received. I was never able to even see a real Dr in 20months of being a patient. They lied to my face on several occasions... Wilbraham and Westfield offices are garbage."
— Vitals/Healthgrades patient review"Dr. Bayuk is an extremely knowledgeable doctor, who I've seen for over 3 years for allergies, asthma and now...immunology. Easy to communicate with..."
— Yelp/MapQuest patient review"They forgot to check her in and then proceeded to talk down to her once she questioned why 3 people after her had already come & gone after their injections."
— Birdeye patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ma. Lourdes B. De Asis, MD - Allergist-Immunologist in Valhalla, NY — May 14, 2026
- Kaylin E. Cousineau, PA-C – New England Dermatology & Laster Center — Nov 25, 2025
- ENT & Allergy Associates: Announces opening date for Rhinelander clinic | WisBusiness — Jun 25, 2026
- ENT & Allergy Associates of Pennsylvania Expands Clinical Services with the Addition of Otolaryngologist Paul C. Frake, MD | Daily Guardian — Jul 7, 2026
- ENT and Allergy Associates and Its Management Services – Serene Nest — Nov 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
More allergy & immunology clinics in West Springfield
Agape Allergy & Immunology Associates is a Western Massachusetts-based clinic offering specialized allergy and immunology care from experienced clinicians. Headquartered in West Springfield, they provide personalized, expert treatment for allergy and immunology conditions with options that may include telehealth. Contact: info@agapeallergy.com or 413-707-7720 / 413-707-7730. Website: agapeallergy.com. They focus on fast, patient-centered care in the Western MA region.
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