Medallus Urgent Care in West Valley
Emergency Care • West Valley City, UT • 1 (West Valley City) locations
Clinic Type
Emergency Care
Address
3451 South 5600 West, West Valley City, UT 84120
Phone
(801) 335-9223
—
Opening Hours
Monday – Sunday 9AM to 8PM
Emergency Care
Yes
Services Offered
Technology & Equipment
Insurance & Payment
Accepted: most major insurance plans. Membership program available for $10 per visit.
Cash, Insurance, Membership ($10 per visit), cash pay, membership program ($10 per visit)
Languages Spoken
Pricing
Current Offers
Membership program — $10 per visit
Competitive cash pay options — varies by service
FAQs
What are the hours?
Monday – Sunday 9AM to 8PM
Do you accept walk-ins?
Yes, no appointment needed.
Do I need an appointment?
No appointment needed; walk-ins welcome.
What are the hours of operation?
Monday – Sunday 9AM to 8PM.
What payment options are available?
Cash pay, membership program ($10 per visit), and acceptance of most major insurance plans.
What insurance plans are accepted?
Most major insurance plans are accepted.
Is there a membership program?
Yes, visits are $10 each with the membership program.
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Top Rated Local aggregate: 3.68 out of 5 stars (average across sites) (276 reviews (across two verified sites))
- Google: 3.7 average (273 reviews)
- Yellowpages: 2.0 average (3 reviews)
Patients praise
- Friendly and professional staff members commended by name
- Appreciation for efficient service and short wait times in some instances
- Some providers described as knowledgeable, personable, and sympathetic
Common complaints
- Reports of rude or unprofessional staff behavior
- Concerns regarding the thoroughness of medical examinations
- Complaints about dismissive attitudes during appointments
"Andrew Decker is amazing! I drive 40 minutes each way just to have him as my primary. My kids and I all really like his style. He's personable, professional, knowledgeable, friendly, sympathetic,..."
— MapQuest/User Review"Never examined my foot, didn't spend more than one minute talking to me. Offered zero care advice, and left. The nurse yelled across at me "glad you're not hurt ..."
— SolvHealth/User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Kiln - Lehi — Sep 3, 2025
- What's Going Around in West Valley City, Utah (May 2026) | Local Health Signal — May 1, 2026
- Medical Record Scanning and Storage in West Valley City Ut, UT — Jun 3, 2026
- Urgent Care Without Insurance Las Vegas | Long Life Med — Jan 23, 2026
- Dr. Kent Willis - Family Medicine Doctor in Pleasant Grove, UT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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