Medallus Urgent Care in West Valley | On Demand Primary Care |
Occupational Medicine • West Valley City, UT
Clinic Type
Occupational Medicine
Address
West Valley City, Utah (West Valley)
Phone
(801) 335-9223
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Opening Hours
Monday – Sunday 9AM to 8PM
Services Offered
Insurance & Payment
We accept most major insurance plans.
cash pay, member program $10 per visit
Languages Spoken
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FAQs
What are the hours of operation?
Monday – Sunday 9AM to 8PM.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google, Yelp, YellowPages, and general review aggregators.: Average ratings typically range from 3.3 to 3.7 out of 5 stars across various platforms. (Over 400 reviews on some platforms, with aggregate data indicating hundreds of total ratings.)
Patients praise
- Welcoming and clean atmosphere
- Professional and efficient medical care for urgent needs
- Helpful, supportive, and kind staff interactions, specifically mentioning certain nurses and doctors
- Timely care for out-of-town patients
Common complaints
- Billing department issues and billing transparency concerns
- Long wait times during busy periods
- Inconsistent bedside manner or staff interactions
"The staff was fantastic and Dr.Jonathan was great. The office was slammed so it ended up being a 2 hour wait, but that's not their fault. They were well worth the wait."
— OpenGovNY/General patient feedback"While the staff was good to work with, their billing department however are not. I visited this place in Dec of 2022. They took my deductible and said there was nothing left to bill. 7 months later..."
— Apple Maps reviewsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Rebecca LaFavor, FNP at Medallus Urgent Care in Jamestown, ND — Jan 21, 2026
- Kiln - Lehi — Sep 3, 2025
- What's Going Around in West Valley City, Utah (May 2026) | Local Health Signal — May 1, 2026
- MY DR NOW Opens Fourth Clinic in Surprise, Continues West Valley Growth as Multi-State Expansion Begins — May 26, 2026
- New Walk-In Clinic Opens in West Las Vegas – Local Health Alert — Mar 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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