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Clinic Type

Urgent Care

Address

3451 South 5600 West, West Valley City, UT 84120

Phone

(801) 335-9223

Email

—

Opening Hours

Monday – Sunday 9AM to 8PM

Emergency Care

No dedicated emergency department; urgent care for non-life-threatening conditions

Services Offered

  • Walk-In Urgent Care
  • Walk-In Primary Care
  • Walk-In Medication Refills
  • X-Rays and Diagnostics
  • Lab Services
  • Physical Exams (Routine, Sports, Missionary, DOT)
  • Workers’ Compensation and Occupational Medicine
  • Pre-employment physicals
  • Drug testing
  • Occupational health services

Technology & Equipment

  • X-Ray imaging
  • on-site diagnostics

Team

  • Medallus Urgent Care West Valley City — Clinic location

Insurance & Payment

  • Most major insurance plans

We accept most major insurance plans

Cash paying options, Membership program, Cash, Credit/Debit, Membership program for $10 per visit

Savings plan: Membership program for $10 per visit

Languages Spoken

  • English

Pricing

  • Competitive cash pay options
  • $10 visits with membership program
  • Most major insurance accepted

Current Offers

Membership program — $10 per visit

FAQs

What services are available at Medallus Urgent Care in West Valley City?

Walk-In Urgent Care, Walk-In Primary Care, X-Rays and Diagnostics, Lab Services, Physical Exams, etc.

Do I need an appointment?

No appointment is needed; walk-ins welcome.

What hours are you open?

Hours of Operation are Monday – Sunday, 9AM to 8PM.

Where is Medallus Urgent Care in West Valley City located?

3451 South 5600 West, West Valley City, UT 84120.

What payment options are available?

Cash, Credit/Debit, and a membership program for $10 per visit.

Do you accept insurance?

Yes, we accept most major insurance plans.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • OpenGovNY/General aggregate: 4.0/5.0 (198)
  • Bippermedia aggregate: 3.3/5.0 (402)

Patients praise

  • Friendly and professional medical staff members
  • Efficient and quick service for urgent needs
  • Clean and accessible facility
  • Convenience of on-demand primary care services

Common complaints

  • Rude or unprofessional staff behavior
  • Long wait times even when not busy
  • Billing disputes and confusing insurance charges
  • Perceived lack of thoroughness in medical examinations

"Great place to go to. Clean establishment and great customer service. The wait time was not long. Once you get in the rooms they dont just leave you there, they check on you from time to time to let you know what they're doing."

— Patient review on OpenGovNY

"horrible staff! very rude! Mad because we came before they close but not my fault we needed medical care!"

— Patient review on Apple Maps

"This is a scam. Was charged a higher deductible than my insurance required. Then they billed my insurance. And on top of that came back and billed me even more money."

— Patient review on Yahoo Local

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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