Care New England Health System | Rhode Island
Hospital Services (Emergency, Surgical, Inpatient) • Westerly, RI • Since 1996
About
Care New England Health System is a Rhode Island nonprofit healthcare organization headquartered in Providence. Founded in 1996, it operates as a nonprofit hospital system with services focused on obstetrics, gynecology, and women & infants, among other medical offerings. The system comprises four offices in the United States (all in Providence, RI) and is part of the broader Care New England Health System (parent organization: StoneBridge Healthcare). Key facts: - Type: Nonprofit health system - Headquarters: Providence, RI - Founded: 1996 - Services: Hospitals and health care with emphasis on obstetrics, gynecology, and women & infants - Locations: 4 offices in Providence, RI - Revenue: Approximately $1.2 billion - Employees: About 718 (as reported) - Contact: Main phone numbers include (401) 227-3669 and 1-401-453-7900 - Website: carenewengland.org Note: The available extract lists a Rhode Island focus and does not specify a Westerly, RI location. If you’re seeking Care New England services specifically in Westerly, RI, you may want to contact their main line or check the website for the nearest affiliated facilities or partnerships.
Clinic Type
Hospital Services (Emergency, Surgical, Inpatient)
Address
10 Charles Street, Suite 250 Providence, RI 02904
Phone
+1 (401) 227-3669
patientserviceline@wihri.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Available as part of Kent Hospital and broader Care New England system; includes general and surgical care, oncology unit, expanded cardiac services, and renovated Emergency Department (as part of Kent Hospital project).
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.1 out of 5 stars (285 reviews)
- U.S. News & World Report: 90% willingness to recommend (overall satisfaction)
- Women's Choice Award: 75% inpatient recommendation / 87% outpatient recommendation
Patients praise
- Friendly and attentive staff reported by some patients
- High recommendation rates for outpatient experiences
- Positive rankings in patient safety and outpatient experience quality metrics
Common complaints
- Reports of poor responsiveness or long wait times for assistance
- Concerns regarding staff communication or medical errors
- Negative experiences in the emergency or mental health departments
- Issues with administrative processes such as scheduling
"Thank you to the Endoscopy department for the wonderful care last week, everyone was very attentive and friendly."
— Birdeye Review"Do not go there if you nor anyone else is having depression/mental issues. They treat you worse than a prisoner!"
— Birdeye ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Care New England Announces Workforce Reductions Amid Escalating Healthcare Funding Crisis in Rhode Island — May 26, 2026
- VNA Home Health & Hospice — Sep 17, 2025
- Care New England Hosts Community-Centered Care Summit — Mar 16, 2026
- Care New England cuts leadership jobs amid forecasted FY26 budget deficit • Rhode Island Current — May 27, 2026
- Care New England launches new brand identity across care centers — Jan 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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