Columbus-Westerville, Ohio Mental Health Clinic
Behavioral Health • Westerville, OH • 1 (Columbus-Westerville) locations
Clinic Type
Behavioral Health
Address
450 Alkyre Run Drive Suite 250 Westerville, OH 43082
Phone
1-614-705-2585
info@elliementalhealth.com
Opening Hours
Mon 8AM–8PM; Tue 8AM–7:30PM; Wed 8AM–9PM; Thu 8AM–9PM; Fri 8AM–6PM; Sat Closed; Sun 9AM–2PM (Telehealth Only)
Telehealth
Available (Telehealth Only on Sundays per hours)
Services Offered
Team
Insurance & Payment
Currently accepting: a broad list of insurance providers including many Ohio-based plans and nationwide carriers; Self Pay and sliding scale available.
Self Pay, Sliding Scale Fee, Insurance (various providers)
Languages Spoken
Pricing
Current Offers
New patient special
FAQs
What services are offered at Columbus-Westerville?
Mental health therapy services in a comfy, judgment-free zone with customized counseling; in person or online.
What services are offered at Ellie Mental Health Columbus-Westerville?
We provide counseling services for a wide range of mental disorders and common mental health issues with non-judgmental care.
How do I schedule an appointment?
Call and our Client Access Specialists will match you with a therapist and schedule your first appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LifeStance Therapists & Psychiatrists (Birdeye/Google): 4.6 stars (306 reviews)
- Lumin Counseling (TherapyDB): 5.0 stars (12 reviews)
Patients praise
- Highly satisfied with individual therapists/psychiatrists and their personalized approach
- Many patients report feeling heard, validated, and safely supported by their providers
- Some clinics praised for professional and courteous office staff
Common complaints
- Inconsistent or unresponsive communication (phone lines, portal messaging)
- Issues with billing and insurance processing
- Dissatisfaction with specific clinicians' bedside manner, including perceived judgment or lack of professionalism
- Difficulty scheduling or long wait times for appointments
"I have provided my insurance information multiple times, yet I continue to receive billing charges that should not exist. ... Communication has been inconsistent, and I’ve received little to no clea..."
— LifeStance Therapists & Psychiatrists patient review"She helped me through my worst, when I absolutely did not want help, and now she has been with me through recovery to happiness. I cannot recommend Chris enough..."
— Well Within Psychiatry patient review"Does anyone ever answer the phone at this place?!?!?!?! I have been trying to call and schedule after over a year and a half of being wait listed..."
— Nationwide Children's Hospital Behavioral Health patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Counseling in Westerville, Ohio | Columbus Behavioral Health — Nov 6, 2025
- About | Concord Counseling Services — Mar 28, 2026
- Kathryn Hendricks, DNP, PMHNP - LifeStance Health — Oct 13, 2025
- Karen M. Bretz - Psychologist in Westerville, OH — May 14, 2026
- Jessica Fournier, NP - Nurse Practitioner in Westerville, OH — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Westerville
Concord Counseling Services is a nonprofit behavioral health provider based in Westerville, Ohio (HQ: 700 Brooksedge Blvd, Westerville, 43081). Founded in 1972, it offers a wide range of mental health services including individual, family, couples, school-based therapy, grief counseling, addiction treatment, trauma, LGBTQ+-inclusive care, and support groups. The organization emphasizes compassionate, accessible care and operates four U.S. offices. It is CARF-accredited, privately owned, and staffs about 26 employees. Contact: concord@concordcounseling.org or 614-882-9338.
Comparing your options?
See other behavioral health clinics in Westerville, or search the full directory by insurance, ratings, and more.