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Summary: This page describes OhioHealth Physician Group Primary Care, a private primary care provider based in Lancaster, Ohio, with two U.S. offices (Lancaster and Columbus). It highlights general primary care services including pediatric care, workforce and financials (13 employees, about $9.21M annual revenue), and company details. The Westerville Westerville Medical Campus reference in the user query does not appear on this page; no specific information about a Westerville suite (Suite 230) is provided here. If you need details specifically for Westerville Medical Campus Suite 230, please share the exact page or confirm if there is a Westerville location under OhioHealth Physician Group Primary Care to summarize.

Clinic Type

Family Medicine

Address

Westerville Medical Campus, Suite 230, OhioHealth Primary Care

Phone

6145440101

Email

OHPhysiciansGroupROI@OhioHealth.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

true

Services Offered

  • Primary care
  • Pre-operative evaluation and medical clearance
  • Infant care, pediatrics and adolescent medicine
  • Nutrition counseling
  • Weight management
  • Prevention, wellness and illness care
  • Management of chronic diseases and conditions
  • Alternative medicine and integrated medicine
  • Comprehensive physical examinations – all ages
  • Annual health screening exams
  • Care for urgent needs such as sore throat, sinus infections
  • E-Visits for non-urgent conditions

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Apple Maps: 2.8/5 (based on 40 reviews on Apple Maps) (40)
  • Unilocal: Variable ratings (based on limited sample) (7)

Patients praise

  • Friendly and helpful staff members
  • Clean and immaculate facilities
  • Efficient check-out and care in some emergency/urgent situations
  • Helpful and attentive communication from specific nursing and medical staff

Common complaints

  • Billing and coding errors, particularly regarding wellness visits versus diagnostic visits
  • Unexpectedly high costs for non-emergency care perceived as emergency care
  • Dissatisfaction with check-in processes (e.g., kiosk systems)
  • Reports of misdiagnosis or perceived inadequate care in urgent/emergency scenarios

"I was misdiagnosed and had to go in two days later with an even worse infection because it was not handled correctly the first time."

Unilocal Review

"I am beyond frustrated with OhioHealth. I have spent many hours on the phone over the last four months trying to correct an improperly coded wellness visit with my OB/GYN."

Better Business Bureau (BBB) Review

"One of the finest medical experiences I have ever had in my life! I have lived in ten states... so I have a lot to compare this to."

Apple Maps Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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