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About

Mount Carmel Saint Ann’s is a small hospital unit within Mount Carmel Health System based in Westerville, Ohio. It focuses on patient-centered care and key services include emergency care, Medicaid re-enrollment assistance, and COVID-19 vaccination. The Westerville campus locations are at 500 S Cleveland Ave and 495 Cooper Rd #120 in Westerville, OH 43081. The facility is part of Mount Carmel Health System, which operates across Columbus, Ohio, and surrounding communities. Current workforce for the Saint Ann’s unit is 15 employees.

Clinic Type

Geriatrics

Address

495 Cooper Rd Ste 311 Westerville, OH 43081

Phone

614-627-1490

Email

communitybenefit@mchs.com

Opening Hours

8:00am–4:30pm

Services Offered

  • Adolescent Care
  • Behavioral Health
  • Diabetes
  • Geriatrics
  • Men's Health
  • Newborn & Pediatrics
  • Nutrition
  • Preventive Health
  • Women's Health
  • Sports Medicine

Insurance & Payment

Languages Spoken

FAQs

What services are offered at Mount Carmel Medical Group Westerville?

The primary care providers offer preventive and ongoing primary care, plus specialized services including sports medicine, newborn & pediatric, adolescent, geriatric, and men’s & women’s healthcare.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Mount Carmel Official Site: 4.9/5 stars across 289 ratings (specific providers) (289 ratings)
  • Yelp: 1.0/5 stars (2 reviews)
  • Mount Carmel Official Site (Maxtown location): 4.8/5 stars (147 ratings)

Patients praise

  • High satisfaction with specific physicians and nurse practitioners
  • Polite and welcoming front desk staff
  • Clean facilities
  • Convenience of patient portal and online scheduling

Common complaints

  • Concerns regarding insurance verification processes
  • Complaints about medical decisions or lack of knowledge in specific cases
  • Reports of long wait times

"Long wait times, but I love my physician. She is very thorough and personable. Have received excellent care and referrals. Office staff is helpful and friendly."

Yelp/MapQuest review

"I've been a patient here for over 3 years. The NP Angela Collins has been fantastic. They have a patient portal where you can schedule appointments, message your doctor, and see notes from your visits. The front desk staff is always very polite and welcoming and the office is always clean."

Loc8NearMe review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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