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Sports Medicine in Westerville, OH - Orthopedic One

Sports Medicine • Westerville, OH • Since 2004

About

Orthopedic One is a Columbus-area orthopedic provider with extensive sports medicine services. They offer expert care for sports injuries and joint pain, plus on-site imaging, physical therapy, and a patient portal. The Westerville location (560 N. Cleveland Ave, Westerville, OH 43082) is part of their network of about 9–10 central Ohio offices, staffed by general and fellowship-trained musculoskeletal physicians. Services include sports medicine, shoulder/knee/hip procedures, foot & ankle, spine, and therapy, with online bill pay and physician appointments available. They are recognized as a top sports medicine center in Columbus and have a broad footprint across central Ohio.

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Clinic Type

Sports Medicine

Address

340 Polaris Parkway, Westerville, Ohio 43082

Phone

614-839-2301

Email

rclark@orthopedicone.com

Opening Hours

Hours: Monday through Friday: 8:00 AM - 5:00 PM

Website

https://www.orthopedicone.com/locations/westerville/

Services Offered

Sports Medicine
Orthopedic Surgery
Non-Operative Musculoskeletal Care
Imaging Services
Physical Therapy
Occupational Hand Therapy
Aquatic Therapy
Trauma and Fracture Care
Total Hip and Knee Replacement
Shoulder and Upper Extremity
Foot and Ankle
Neck and Spine Surgery
General Orthopedics
Joint Preservation

Technology & Equipment

Imaging
MRI
Aquatic Therapy
Physical Therapy Equipment

Insurance & Payment

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Languages Spoken

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FAQs

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Westerville Hours

Hours: Monday through Friday: 8:00 AM - 5:00 PM

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD doctor profile: 2 ratings with 2 reviews (overall rating value not shown in snippet) (2 reviews)
Healthgrades: 3.0 / 5.0 (3 Star Rating) (1 review (snippet notes “Based on 1 review”))
Yelp (Orthopedic One-Westerville): Rating value not shown in provided snippet (Not shown in provided snippet)
MapQuest (links to Yelp): 3.0 (20 reviews shown on page; appears to mirror Yelp) (20 reviews (as shown on MapQuest snippet))

Patients praise

Some reviewers describe respectful doctors and transparent treatment recommendations
Some reviewers report friendly staff and helpful communication
Some reviewers mention short wait times / good scheduling experience
Some reviewers praise specific clinicians/surgeries and overall care

Common complaints

Long waits and unprofessional/rude staff interactions
Inadequate communication about findings/treatment or perceived lack of addressing the main issue
Billing/insurance problems (overcharges, unexpected bills, sending to collections)
Overbilling/charges for braces and frustrations with financial staff

"“Scheduled my first appt to see a doctor about my knee. Despite filling out preregistration online, was asked to arrive 30 mins early. Sat in the office for well over and hour and never saw the doctor. Very rude and unapologetic staff…”"

— WebMD doctor profile (Orthopedic One in Westerville, OH) review dated Sep 18, 2023

"“I went to Ortho One with a bone spur and an X-ray. The doc did not address the bone spur… It would have been nice to hear that both a bone spur and a hairline needed the boot. Just not enough communication!”"

— WebMD doctor profile (Orthopedic One in Westerville, OH) review dated Jun 19, 2023

"“OVERCHARGE for services not friendly not willing to negotiate on bill and sent to collections within 6 months…”"

— BBB business profile (Orthopedic One) latest review excerpt

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].