Westfield - AIANE: Allergy & Immunology Associates of New England
Allergy & Immunology • Westfield, MA • Since 2009
About
Summary: AIANE: Allergy & Immunology Associates of New England is a private, full-service allergy and immunology medical practice serving Western Massachusetts, with seven offices nationwide (7 in the U.S., including Westfield). The Westfield location is at 395 Southampton Rd, Westfield, MA 01085. The practice, founded in 2009 and headquartered in Florence, MA, operates as a partnership under the name Allergy & Immunology Associates of New England, LLC, and employs about 9 staff with annual revenue around $4.6M. They recently noted that PA-C Chris Massey is now seeing patients at both the Westfield and Wilbraham offices, focusing on allergy, asthma, and immunology with a patient-first approach. Contact options include phone numbers such as 855-763-3998 and the Westfield site address above.
Clinic Type
Allergy & Immunology
Address
395 Southampton Rd., Westfield, MA 01085
Phone
(413) 562-2052 (also mentions 888-715-2360)
HR@AIANEdocs.com
Opening Hours
Hours Monday - Friday (Immunotherapy & Biologics Hours shown on site)
Services Offered
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Insurance & Payment
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Languages Spoken
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FAQs
What are your hours for Immunotherapy & Biologics (Injections and Shots)?
8:30 AM - 11:15 AM 1:00 PM - 5:30 PM
What are the general Hours Monday - Friday?
Mon - 8:30 AM to 6:00 PM; Tue - 8:30 AM to 6:00 PM; Wed - 9:00 AM to 5:00 PM; Thu - 8:00 AM to 5:00 PM; Fri - 9:00 AM to 5:00 PM
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Westfield office): 3.7 out of 5 stars (17 reviews)
Patients praise
- Some patients find specific doctors knowledgeable and pleasant
- Appreciation for personalized treatment plans in certain cases
Common complaints
- Difficulties with administrative tasks and scheduling appointments
- Reports of poor patient communication and unhelpful staff
- Frustration over not being able to see a physician directly (seeing non-physician providers instead)
- Dissatisfaction with the quality of care and diagnostic accuracy
- Disgruntled employee reports impacting overall perception of the practice
"Dr. Bayuk is an extremely knowledgeable doctor, who I've seen for over 3 years for allergies, asthma and now...immunology. Easy to communicate with..."
— MapQuest (User Review)"The WORST healthcare I ever received. I was never able to even see a real Dr in 20months of being a patient... Wilbraham and Westfield offices are garbage."
— Vitals (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Shan Shan Wu, DO - Allergist-Immunologist in Mayfield Heights, OH — May 14, 2026
- Valley Health System offering allergy, immunology services | ROI-NJ — Jan 15, 2026
- Dr. Ma. Lourdes B. De Asis, MD - Allergist-Immunologist in Valhalla, NY — May 14, 2026
- Dr. Elizabeth A. Alger, MD - Internal Medicine Physician in Westfield, NJ — Jun 11, 2026
- Westfield Chamber of Commerce hosts health and wellness expo — Feb 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
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