Primary Care in Westfield, MA
Geriatric Care • Westfield, MA
Clinic Type
Geriatric Care
Address
Our Office, Westfield, MA
Phone
413-562-5173
patientportal@familymedicineofwestfield.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What conditions do you treat in geriatrics?
We treat an array of chronic conditions associated with aging.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD (Dr. Sarah O'Shea): 5.0/5.0 (19 ratings) (18 reviews)
- WebMD (Dr. Roger Beneitone): 4.5/5.0 (42 ratings) (15 reviews)
- Healthgrades (Lynn Mutlu, PA): 4.9/5.0 (26 ratings) (26 reviews)
- Healthgrades (Dr. Thomas Graziano): 3.1/5.0 (14 ratings) (14 ratings)
- BestProsInTown (Baystate Primary Care - Westfield): 1.9/5.0 (28 reviews)
Patients praise
- Providers noted for being attentive, thorough listeners
- Compassionate and professional care from specific practitioners and staff members
- Strong satisfaction with clinical outcomes and treatment planning
- Effective communication from some healthcare providers and their support teams
Common complaints
- Difficulties with administrative communication and appointment scheduling
- Concerns regarding timely referral processing
- Reports of long wait times for appointments and in-office visits
- Inconsistent experiences with front-desk staff responsiveness
"Dr O'Shea and her staff have been an integral part of me losing 80 pounds and getting my diabetes in order. She is so friendly & always listens."
— WebMD"The person who answered the phone seemed completely disinterested in providing any information... Shockingly unprofessional."
— LocalityBiz"Dr Beneitone is the best! He actually listens and addresses all my problems and makes me feel comfortable. He doesn't attribute everything to my anxiety."
— WebMDSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Holyoke Medical Center Welcomes 11 Primary Care Physicians, Providers - Health Care News — Dec 3, 2025
- OrthoMA expands with new location in Wilbraham — Apr 28, 2026
- Lucille Passer, PA - Holyoke Health — Sep 9, 2025
- Baystate Health Expands Primary Care Network in Western MA and Northern CT - World Today Journal — May 3, 2026
- WMass primary care practice enters new partnership to remain independent and viable | New England Public Media — Dec 29, 2025
Information sourced from the clinic's website as of July 11, 2026.
More geriatric care clinics in Westfield
Westfield Rehabilitation and Health Center is a Westfield, MA-based hospital and health care facility offering physician-led wound care, short-term and long-term rehabilitation, hospice and palliative care, and IV antibiotic therapy. The center serves the greater Springfield area and operates alongside Westfield Gardens for Nursing and Rehabilitation (same group) providing long-term skilled nursing and therapy (speech, physical, occupational). Key details: public company in the Hospitals and Health Care industry, HQ at 37 Feeding Hills Rd, Westfield, MA 01085, US; admissions: admissions@westfieldrhc.com or admissions@westfieldgardens.com; phone: (413) 568-2341. If you’re specifically looking for contact or location info: - HQ: 37 Feeding Hills Rd, Westfield, MA 01085 - Other location: Feeding Hills, MA, United States - Main phone: (413) 568-2341
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