Westfield Eye Center – Dr. Thayer | Ophthalmologist | Westfield, MA
Ophthalmology • Westfield, MA
Clinic Type
Ophthalmology
Address
501 Southampton Rd Ste. D, Westfield, MA 01085
Phone
4135723000
westfield.eye@comcast.net
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
We work with most insurance companies
Languages Spoken
FAQs
What makes the practice unique?
Dr. Thayer personally follows patients before, during, and after surgery (continuity of care). In-office laser options; not selling unnecessary services; COVID protocols.
What makes Dr. Thayer unique in his care?
Dr. Thayer personally follows the patient before, during, and after surgery, providing continuity of care; the practice does not farm patients out.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7 out of 5 stars (aggregated) (41 reviews)
- Healthgrades: 3.5 out of 5 stars (22 reviews)
- WebMD Care: 4 out of 5 stars (25 reviews)
Patients praise
- Successful outcomes for cataract surgery and vision improvement
- Knowledgeable and thorough examinations
- Friendly, pleasant, and informative office staff
- Professional and clear communication from the doctor during some visits
Common complaints
- Concerns regarding office policies and fees (e.g., cancellation fees)
- Complaints about customer service or lack of empathy from staff
- Reports of feeling rushed during appointments
- Occasional reports of unprofessional or dismissive bedside manner
"Dr. Thayer and his staff are wonderful! Very pleasant and informative. I had cataract surgery and lens implants and can’t believe how well I can see now."
— Westfield Eye Center Website Testimony"Offered my appointment slot... to a gentleman requesting to see the Doc... The Tech refused to use my appointment slot. The gentleman had to leave. I fired them on the spot."
— Patient Review via Birdeye"Westfield Eye Center only cares for profit over the patient. Recently, my wife Kathleen had to cancel her appointment due to a family emergency and they imposed a $30.00 fee."
— Patient Review via MapQuest/YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Juliana Gildener-Leapman, MD - Ophthalmologist in Westfield, NJ — May 14, 2026
- Dr. Nicole E. Kress, OD - Optometrist in Westfield, NJ — May 14, 2026
- Dr. Cynthia T. Wolfe, OD - Optometrist in Westfield, NJ — May 14, 2026
- Dr. Bazla Sukhera, OD - Optometrist in Westfield, NJ — May 14, 2026
- Business Profile: Boston Eyes in Hopkinton offers comprehensive vision care - Hopkinton Independent — Aug 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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