Mass General Brigham Orthopedics Walk-ins
Orthopedic Clinic • Westfield, MA • 1 (Hatfield) locations
Clinic Type
Orthopedic Clinic
Address
4 West Street, West Hatfield, MA 01088 (off Interstate 91 at Exit 21, adjacent to Orthopedic & Sports Medicine and Rehab services)
Phone
413-586-8200
lfleming2@mgb.org
Opening Hours
Monday–Friday, 8 am to 4 pm
Emergency Care
If you suspect a more severe break or head injury, visit your local emergency department or call 9-1-1
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
No Appointment Necessary
The clinic will diagnose and treat a variety of acute injuries without an appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Mass General Brigham Orthopedics (West Hatfield): 4.7 out of 5 (131 ratings, 51 reviews)
- Newton-Wellesley Orthopedic Walk-In: 3.5 out of 5 (40 reviews)
- Mass General Brigham Orthopedics (Brookline/Dr. Matthew Gordon): 4.9 out of 5 (63 reviews)
Patients praise
- Convenience of walk-in services for prompt care
- Clinicians frequently praised for being professional, knowledgeable, and caring
- Highly rated doctors recognized for listening to patients and effectively resolving complex issues
Common complaints
- Long wait times reported at various orthopedics locations
- Occasional frustrations with communication and service attitude among some staff
"He sat patiently and listened to what I had to say and acknowledged it and made me feel heard. And he was just a super, super nice guy."
— Patient review for Dr. Matthew R. Gordon, MGB Orthopedics"First of all the convenience of being a walk in is awesome! It means you don't have to wait weeks and weeks for an appointment."
— Patient review for Newton-Wellesley Orthopedic Walk-InSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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