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About

Community Clinical Services on the Official Westfield, MA Website - The City of Westfield, MA uses cityofwestfield.org as its official government site, serving residents, businesses, and departments. - Westfield is a Massachusetts municipal government with a small executive staff (about 48 employees) and annual revenue around $5.2M. - The site provides information about city services, departments, and community resources for Westfield, MA (founded 1669; HQ in Westfield). - Contact: main phone numbers listed for city services; physical offices in Westfield, MA (several addresses including the HQ at 59 Court St). - Purpose: official government information hub for the City of Westfield and its administrative functions. If you’re specifically looking for Community Clinical Services in Westfield, this site is the official portal for city-run health or community services; browse the City departments or search the site for “Community Clinical Services” to find program details, eligibility, locations, and contact info.

Clinic Type

Psychotherapy

Address

77 Mill Street, Suite 251, Westfield, MA 01085

Phone

413-568-6141 (BHN - 77 Mill Street, Westfield)

Email

d.mulvenna@cityofwestfield.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient Services
  • Mental Health
  • Substance Use Disorders
  • Behavioral Health
  • Psychotherapy
  • ATS/CSS/TSS Providers
  • Acute Treatment Services
  • Clinical Stabilization Service
  • Transitional Support Service

Team

  • River Valley Counseling Westfield Outpatient — Outpatient services
  • CHD Outpatient Behavioral Health Services — Outpatient clinic
  • Gandara Outpatient Clinic – Behavioral Health Urgent Care — Outpatient clinic

Insurance & Payment

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Charity Navigator: Four-Star out of Four-Star rating (96%) (few reviews mentioned)

Patients praise

  • strong accountability and financial health according to charity ratings
  • fully independent board and comprehensive oversight mechanisms

Common complaints

  • reports of lack of compassion and professionalism from staff
  • concerns regarding the treatment of patients
  • contributions to the stigma surrounding mental health

"One reviewer voiced strong dissatisfaction with the care they received, emphasizing a lack of compassion and professionalism from the staff."

GiveFreely.com/Charity Navigator

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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