Baystate Convenient Care - Westfield
Urgent Care • Westfield, MA
Clinic Type
Urgent Care
Address
57 Union Street, Westfield, MA 01085
Phone
413-831-7895
Medical.StaffOffice@baystatehealth.org
Opening Hours
Mon-Thu 9 am–7 pm; Fri 9 am–7 pm; Sat 8 am–4 pm; Sun 8 am–4 pm
Emergency Care
No 24/7 emergency department; this is urgent/ convenient care.
Services Offered
Insurance & Payment
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Multiple bill payment options, Pay My Bill, participate in most insurance programs
Languages Spoken
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FAQs
What services does Baystate Convenient Care – Westfield offer?
Same-day, walk-in, and scheduled medical care with extended hours; non-emergency but time-sensitive health concerns.
If you have a fever, cough, shortness of breath, or concerns about COVID-19 exposure, call Convenient Care for medical guidance.
Not an FAQ per se; informational note included in page.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: positive
- Wheree: 7.6/10 (Not explicitly stated)
Patients praise
- Friendly and professional staff
- Quick service and convenience
- Clean and accessible facility
- Competent medical practitioners
- Reasonable costs
Common complaints
- Occasional frustrations with billing processes
- Insurance acceptance issues
- Variability in wait times
- Administrative misunderstandings
"Many reviewers highlight the friendly and professional staff, emphasizing genuine kindness and competence during visits."
— Wheree"Other considerations include occasional frustrations with billing processes or insurance acceptance issues noted by some patients."
— WhereeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baystate Health to open new Convenient Care facility in Ware — May 18, 2026
- Baystate Health names spot for new Ware, Massachusetts, facility | WAMC — May 19, 2026
- Baystate Health expands medical services in Ware — Feb 4, 2026
- OrthoMA expands with new location in Wilbraham — Apr 28, 2026
- Orthopedic urgent care clinic opens second location in Wilbraham - AOL — Apr 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Westfield
Summary: Priority Urgent Care is a walk-in medical practice in Connecticut offering urgent care, STD testing, pediatric care, X-rays, DOT physicals, blood work, and general exams. They operate without appointments, accept most insurance, and provide a self-pay option. With 3 offices in Connecticut (HQ: Ellington; Unionville location; and another Ellington area), they emphasize same-day, hospital-quality care in a convenient, single-roof setting. Founded in 2017, the practice employs about 23 people and focuses on patient-centered care with quick service and flexible access. Note: The provided page lists locations in Ellington and Unionville, CT, not Westfield, MA. If you’re searching specifically for Westfield, MA, this page does not indicate a Westfield location.
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