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Clinic Type

Concierge Medicine

Address

28885 Center Ridge Road, Suite 202, Westlake, OH 44145

Phone

440-797-1871

Email

info@conciergemedicineofwestlake.com

Opening Hours

Monday 11:00am–7:00pm; Tuesday 8:30am–4:30pm; Wednesday 8:30am–4:30pm; Thursday 8:00am–5:00pm; Friday 7:30am–1:30pm; Saturday Closed; Sunday Closed

Services Offered

  • Concierge/ membership medicine
  • Women’s health
  • Family medicine
  • Primary care
  • Menopause management
  • Sexual health
  • Geriatric care (general)
  • Pediatrics (briefly mentioned in residency)

Team

  • Dr. Alexa Fiffick, DO, Board Certified in Family Medicine; Women's Health Fellowship at Cleveland Clinic; Certified Practitioner, The Menopause Society; ISSWSH member; ABOFP/ABOFP (American Board of Family Physicians) — Concierge Family Medicine & Women's Health Physician

Insurance & Payment

Languages Spoken

  • English

FAQs

What are the office hours?

Hours Monday - 11:00am – 7:00pm; Tuesday - 8:30am – 4:30pm; Wednesday - 8:30am – 4:30pm; Thursday - 8:00am – 5:00pm; Friday - 7:30am – 1:30pm; Saturday - Closed; Sunday - Closed.

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • Birdeye: 5.0 out of 5 stars (based on 4 reviews) (4)
  • WebMD Care: 5.0 out of 5 stars (based on 1 rating) (1)

Patients praise

  • Highly responsive and attentive staff
  • Excellent listener who takes time with patients
  • Knowledgeable in menopause and perimenopause care
  • Personalized, non-rushed appointments
  • Effective communication and thorough care plans

Common complaints

  • None reported in the reviewed sources; feedback is uniformly positive.

"Dr. Fiffick is most knowledgeable and thoughtful in management of the ordeals of perimenopause/menopause. I highly recommend if you need attentive care and are tired of being dismissed/ignored by your current OB - make your appointment today!"

LocalityBiz User Review (Jack & Katherine Newman - Vogel)

"I feel they truly care and I’m never rushed during my appointments! So refreshing after being rushed in and out in 10 minutes at CCF! It’s worth the extra money to know your doctor actually knows your health and your life and acts like they care!"

LocalityBiz User Review (Maria La Selva Vogt)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Westlake, OH·Concierge Medicine

Concierge Medicine Program at Cleveland Clinic Westlake - Overview: Cleveland Clinic offers a Concierge Medicine Program through its Westlake location, part of the nonprofit Cleveland Clinic system. The program provides enhanced, personalized primary care with extended visit times, streamlined access, and coordinated care within the Cleveland Clinic network. - What it typically includes: - Direct access to a dedicated primary care physician within the Westlake campus. - Longer appointment times and proactive, preventive-focused care. - Same- or prioritized-day scheduling options. - Comprehensive care coordination across Cleveland Clinic services (diagnostics, specialists, and virtual care). - Enhanced access to on-site services and a streamlined patient experience. - About the provider: - Cleveland Clinic is a large nonprofit academic medical center founded in 1921, with a broad network of locations, clinics, and international operations. - Westlake is one of the U.S. locations offering the Concierge Medicine Program as part of the Cleveland Clinic family. - How to proceed: - Contact the Westlake office or Cleveland Clinic patient services for enrollment details, fees, and eligibility. - Inquire about what specific benefits, appointment scheduling, and care coordination are included at the Westlake site. If you’re specifically seeking details on cost, exact benefits, and how the Westlake program compares to other Cleveland Clinic locations, I can pull those particulars if you’d like.

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