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About

Ellie Mental Health – Westlake, OH is a private mental health clinic serving Cleveland/Westlake, founded in 2022. They offer personalized, compassionate therapy in a judgment-free setting, with services available in person or online. The Westlake location employs 2 therapists and provides flexible contact options. Key details: - Industry: Mental Health Care - Location: Westlake, Ohio, United States - Founded: 2022 - Services: Individual therapy (in-person or online) - Contact: 216-910-4678 or 440-723-2765 - LinkedIn: linkedin.com/company/ellie-mental-health-cleveland-oh If you’re specifically seeking a Westlake-area mental health clinic with personalized therapy options, this location fits that need.

Clinic Type

Mental Health and Counseling

Address

24803 Detroit Road Unit E Westlake, OH 44145

Phone

1-440-723-2765

Email

info@elliementalhealth.com

Opening Hours

Mon-Thurs: 9 AM–8 PM; Fri: 9 AM–5 PM; Sat-Sun: 9 AM–12 PM

Telehealth

Available (online therapy)

Services Offered

  • Mental health therapy services
  • Individual therapy
  • Online therapy/teletherapy
  • In-person therapy

Technology & Equipment

  • EMDR
  • Motivational Interviewing
  • CBT

Team

  • Lauren — Therapist

Insurance & Payment

  • Aetna
  • Anthem
  • Blue Cross Blue Shield
  • Buckeye
  • CareSource
  • Cigna/Evernorth
  • Humana
  • Medicaid
  • Medical Mutual
  • Medicare
  • Multiplan
  • Optum/United Healthcare
  • Oscar
  • Self Pay
  • SummaCare

Currently accepting listed insurances; payment types and insurances accepted vary by location

Self Pay, Insurance (as above), Insurance

Languages Spoken

  • English

FAQs

What services are offered at Cleveland - Westlake?

Mental health therapy services including individual therapy, in-person or online.

What are the clinic hours?

Mon-Thurs: 9 AM to 8 PM; Fri: 9 AM to 5 PM; Sat-Sun: 9 AM to 12 PM.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Greenbrook Mental Wellness Centers: 4.4/5 (5)
  • The Phoenix Counseling Center: 3.4/5 (5)

Patients praise

  • Individual therapists providing helpful and compassionate care
  • Positive experiences with specific psychiatrists or counselors who listen well
  • Improved personal well-being reported by some clients

Common complaints

  • Difficulty contacting clinics via phone and unresponsive staff
  • High staff turnover and frequent provider changes
  • Scheduling issues, including frequent last-minute cancellations and disorganized appointment management
  • Concerns regarding medication management and perceived over-medication
  • Poor communication and administrative disorganization, such as missing documentation or billing disputes

"Dr. Yaseen is a wonderful psychiatrist. He is incredibly kind, patient, and truly listens. I always feel heard and respected during our appointments."

Patient review for ARC Psychiatry

"Phone calls are never returned, messages vanish into a void, and no one seems to take any responsibility for follow-up. The level of disorganization here is unbelievable."

Patient review for The Center for Effective Living - Westlake Office

"I was always bothered by the “what if”. What if I was in crisis and I didn’t know to dial 988? Even just trying to call to get the date of my next appointment was literally me calling ten times in a row and no one would pick up."

Patient review for Far West Center

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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