Urgent Care and Express Care Clinics - Cleveland Clinic
Urgent Care • Westlake, OH • not specified locations
About
Summary: - The page describes Huron Hospital Behavioral Med, a Cleveland ClinicStephanie Tubbs Jones Health Center location in Cleveland, OH, offering urgent care through an Express Care Clinic, along with primary and specialty services. - It is part of the Cleveland Clinic network, providing urgent/express care services under the Huron Hospital umbrella. - Key details: small organization (10 employees), revenue under $1M, main contact numbers 800.223.2273 and 216.767.4242, headquarters in Cleveland. - Categories include healthcare, primary care, Cleveland Clinic, specialty services, and urgent care.
Clinic Type
Urgent Care
Address
13951 Terrace Rd, Cleveland, Ohio 44112-4399, US
Phone
800.223.2273
chp@ccf.org
Opening Hours
Open Monday – Friday, 8 a.m. – 7:30 p.m. and Saturday – Sunday, 8 a.m. – 3:30 p.m.
Telehealth
Express Care virtual visits available; online self-scheduling; virtual visits for nonemergency concerns
Emergency Care
If chest pain, shortness of breath, dizziness, severe headache, broken bone, or other serious problems, go to emergency department or call 911
Services Offered
Technology & Equipment
Insurance & Payment
Payment, including co-pays, is required at time of service.
Languages Spoken
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FAQs
What are Cleveland Clinic Express Care and Urgent Care Clinics?
Clinics designed to provide patients with quick access to medical care for common health problems; walk-in convenience.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 3.7/5 (Yelp) (3 reviews)
- Yelp: 2.7/5 (Yelp) (46 reviews (general Cleveland Clinic urgent care categorization))
Patients praise
- Fast and efficient service for some patients
- Friendly and kind medical staff during certain visits
- Convenience of being able to be seen on weekends or when primary care is unavailable
- Thorough medical examinations by some providers
Common complaints
- Long waiting times for patients without appointments
- Perceived understaffing leading to delays in care
- Issues with online scheduling systems (e.g., "reserve a spot" functionality)
- Concerns regarding billing practices and communication with insurance/VA benefits
- Inconsistent experiences with staff professionalism and bedside manner
"We waited in the lobby for an hr and 15 mins. If you don't have the staff then dont open the..."
— Yelp Review"Unbelievable!! No wait, beyond friendly and kind staff and Doctor covered every base...I could NOT RATE THEM ANY HIGHER OR I WOULD HAVE...Thank you, thank you, thank you.."
— Patient Review (Solv)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Get Express Care & Urgent Care Services - Cleveland Clinic — Oct 3, 2025
- Urgent Care in Cleveland, OH — Walk-in Clinics & Hours — Apr 20, 2026
- Cleveland Clinic - Westlake Medical Campus Building A Photos - Yelp — Jul 9, 2026
- Why Cleveland Clinic is converting Express Care locations - Crain's Cleveland Business — Jul 10, 2026
- Avon, OH - Urgent Care, Walk-In Clinic - Request Appointment — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Westlake
Health Express Urgent Care & Occupational Health Centers is a private urgent care network based in Parma, Ohio, offering walk-in urgent care and a full occupational health program for employers. Key points: - Services: Walk-in urgent care, telehealth/virtual visits, immunizations, physicals, x-ray diagnostics, and extensive occupational health services (drug screens, DOT and non-DOT exams, COVID testing, vaccinations, pulmonary function tests, workers’ comp, fit-for-duty, vision and audiograms, biometric screenings, etc.). - Employer focus: Customized workplace health plans with discounted rates; rapid test results and same-day test reporting; contact for employer accounts (Nicole Kirch, 440-269-9934). - Locations: 6 offices in Ohio (including Parma HQ and Mayfield Heights, North Ridgeville, Avon Lake). - Accessibility: Open 7 days a week; accepts most insurance; offers telehealth for workplaces or home. - Contact: Multiple local numbers listed per location; primary HQ at 1400 W Pleasant Valley Rd, Parma, OH 44134. Note: The nearest Westlake address isn’t explicitly listed among their current locations; if you specifically need urgent care in Westlake, consider their Parma/Mayfield Heights or nearby Avon Lake locations, or contact them to confirm a Westlake appointment option.
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