Westport Urgent Behavioral Health Assessments
Behavioral Health • Westport, CT • 1 (Westport Welcome Center) locations
Clinic Type
Behavioral Health
Address
Welcome Center, Westport Urgent Behavioral Health Assessments
Phone
203.341.4500
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Opening Hours
Monday-Friday 8:00am to 4:30pm (Starting 5/2/26: Monday-Saturday 8:00am to 7:00pm)
Telehealth
Telephone pre-screening and appointment required
Services Offered
Insurance & Payment
Languages Spoken
FAQs
How do I schedule an appointment?
Call the Welcome Center at 203.341.4500 during business hours to schedule a telephone pre-screening and appointment.
To schedule an appointment, how should I proceed?
Call the Welcome Center at 203.341.4500 to schedule a comprehensive telephone screening and determine eligibility for admission.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Hartford HealthCare Medical Group St. Vincent's Behavioral Health): 2.6/5 (15 reviews)
- Birdeye (St. Vincent's Behavioral Health): 2.1/5 (35 reviews)
Patients praise
- Reports of life-changing care and positive outcomes for some patients
- Mentions of specific doctors and staff members being kind, gentle, and caring
- Satisfaction with the safety and comfort provided in certain units
Common complaints
- Negative experiences with staff, including reports of rude, immature, or aggressive behavior
- Complaints regarding perceived lack of trauma-informed care and dismissiveness of patient concerns
- Reports of stereotyping patients based on demographics such as age, gender, or race
- Frustration with the admission process and perceived lack of genuine support for mental health crises
"The dr was kind. but the staff was terrible. mismanaged and lost my clothes twice and blamed me. ... "the kind" dr laughed when i told him i felt uncomfortable and the vitals woman aggressively told me i wasn't getting a new room..."
— Birdeye - Hartford HealthCare Medical Group St. Vincent's Behavioral Health Review"Do not go here for therapy. It caused me further trauma. I received care that was not trauma informed at all... One time when I was talking to her she said to me 'is this helping you?' which was beyond disrespectful."
— Birdeye - St. Vincent's Behavioral Health Review"This place changed my life I still am thankful for doctor Germaine n doctor Lorraine love you guys Somone give them raises..."
— Birdeye - Hartford HealthCare Medical Group St. Vincent's Behavioral Health ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Helping Westporters in need | Westport Journal — Aug 6, 2025
- New unit connects Police and Human Services Departments — Jan 13, 2026
- News 12 | New York | Westport's Police Department and Human Services Department partner on new Community Care Unit — Jan 31, 2026
- A new initiative within the department: the Community Care Unit - DoingItLocal — Jan 18, 2026
- Norwalk Community Health Center Partners with Wheels2U Westport | Norwalk, CT Patch — Feb 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Westport
Summary: WCT Behavioral Health & Medication Management is a Waterbury, CT-based provider offering therapeutic services and medication management for children, adolescents, adults, couples, and families. They tailor treatments to individual goals and operate with a small team (9 employees). Core offerings include therapy and medication management within a holistic mental health approach. While the site is centered on Waterbury, CT, there is no explicit information tying them to Westport. If you’re seeking Westport-area mental health providers, this page does not confirm a Westport location or services. For Westport-specific options, consider local therapists or clinics in Westport, CT, and verify affiliations, serviceScope, and availability. Contact: info@wctbehavioral.com or phone 203-518-8218 / 844-833-5610.
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