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Clinic Type

Psychiatry

Address

Outpatient Psychiatry and Behavioral Health, 73 Cedar Street, New Britain, CT 06051; The Counseling Center, 98 Main Street, Suite 300, Southington, CT 06489

Phone

860.224.5267

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient Psychiatry
  • Behavioral Health
  • Outpatient Counseling
  • Mental Health Programs
  • Partial Hospitalization Program
  • Intensive Outpatient Program
  • Group Therapy
  • Individual Therapy
  • Trauma-based Treatment
  • Substance Abuse Treatment
  • Depression and Anxiety Treatment
  • Anger Management
  • Women’s Issues
  • Life Skills
  • DBT
  • Relapse Prevention
  • Couples Therapy
  • Family Therapy
  • Victims of Crime Act Grant - Therapy
  • Medication Management

Insurance & Payment

Languages Spoken

  • English
  • Spanish
  • Polish

FAQs

What services are offered at the outpatient centers in New Britain and Southington?

Individual and group counseling along with substance abuse treatment and other trauma-based treatment for depression, anxiety, and mental health concerns.

What client groups are served?

Individuals, Couples and Families; Spanish-speaking Clients; Polish-speaking Clients; Older Adults.

What programs are available?

Day Treatment Program Partial Hospitalization Program; Outpatient Counseling Programs Schedule including Intensive Outpatient Program with Mental Health & Substance Abuse tracks.

What are some specialized groups available?

Depression & Anxiety, Anger Management, Women’s Issues, Life Skills, DBT, Relapse Prevention.

Do they offer group and individual therapy?

Yes, including couples and family therapy.

Is trauma-based treatment available?

Yes, for Victims of trauma.

What does the grant support?

Individual therapy, group therapy, and medication management.

What is the contact phone number for New Britain location?

860.224.5267

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • WebMD for individual provider profiles associated with hospital outpatient services: Low ratings cited for specific providers at The Hospital of Central Connecticut outpatient services (e.g., 1.0 rating for Dr. Volpe) (Multiple individual reviews mentioned for specific providers)

Patients praise

  • Focus on trauma-informed, client-centered care
  • Availability of multi-lingual clinicians (English and Spanish)
  • Emphasis on evidence-based treatment modalities

Common complaints

  • Unprofessional and rude demeanor
  • Poor communication and lack of empathy
  • Issues with prescription management and administrative responsiveness
  • Inconsistent appointment scheduling and cancellations

"She is rude, condescending, unprofessional, disrespectful and unable to control her emotions."

WebMD review of a provider at The Hospital of Central Connecticut's outpatient department

"She cancels appointments at the last minute ALL THE TIME, but has no problem charging you if you do the same."

WebMD review of a provider at The Hospital of Central Connecticut's outpatient department

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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