Primary Care - Family Medicine - South Shore Hospital
Primary Care • Weymouth, MA • Multiple locations (Norwell, Quincy, Kingston) locations
About
Summary: South Shore Medical Center, Inc. is a private medical practice in the South Shore Health system, based in Norwell, MA, with 2 U.S. offices (Norwell and Weymouth). It operates across primary care, home health, and cancer care as part of the largest independent non-profit health system in southeastern Massachusetts. The organization has 17 employees and annual revenue of about $12.6M. Key executive: Amara Mulder (Chief of Internal Medicine and Family Medicine). Contact: 781-624-8800. If you’re seeking Primary Care and Family Medicine in Weymouth, this entity is part of the South Shore Health network and offers family medicine services through its primary care continuum.
Clinic Type
Primary Care
Address
South Shore Medical Center locations: Norwell, Quincy, Kingston (addresses not fully specified on page)
Phone
781-624-8800 (Main Line)
patientexperience@southshorehealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
available (Virtual Care referenced)
Services Offered
Insurance & Payment
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Prior to calling, please contact your health insurance company to determine if South Shore Medical Center is in network.
Languages Spoken
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Current Offers
Welcoming New Patients
FAQs
Who are the primary care providers?
Primary care providers include physicians in Family Medicine, Internal Medicine, and Pediatrics, plus physician assistants and nurse practitioners.
How to join the practice?
If you’re interested in joining our practice, contact your health insurance provider to confirm in-network status; when ready, call 781-681-1686 to speak to Patient Registration.
How do I get started with an appointment at South Shore Medical Center?
Current patients can log into MyChart to make an appointment. To join our practice or register, call 781-681-1686 to speak to the Patient Registration Team.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Kingston location): 3.4 stars (33 reviews)
- Birdeye (Norwell location): 2.8 stars (261 reviews)
Patients praise
- Specific doctors praised for being kind, knowledgeable, and caring
- Some patients report efficient and friendly experiences at certain locations or departments
- High appreciation for clinical competence when access is successful
Common complaints
- Difficulty reaching offices by phone and long wait times
- Reports of unprofessional, rude, or dismissive staff/nurses
- Challenges with scheduling appointments and referral coordination
- Concerns regarding communication and follow-up care
- General operational dissatisfaction regarding administrative processes
"The staff is RUDE. I feel like a burden even calling. It's immediate attitude once you finally get to a nurse or anyone."
— Chamber of Commerce review (South Shore Medical Center)"Dr. Nils Hoernle is the best dr. I am so grateful to and for him. No one is kinder more knowledgeable warmer or brilliant."
— Birdeye review (South Shore Medical Center)"Great Doctors but you cannot get through to the phones."
— LocalityBiz review (South Shore Internal Medicine)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Courtney W. Smith, NP - Nurse Practitioner in Cohasset, MA — May 14, 2026
- South Shore Health Urgent Care centers provide relief to emergency rooms during peak demand - Cohasset Anchor — Jan 27, 2026
- South Shore Health Launches Day Treatment Program to Expand Early Addiction Recovery Services in Weymouth | South Shore Health — Sep 26, 2025
- South Shore Health Earns National Recognition from AMA for Commitment to Provider Well-Being | South Shore Health — Sep 29, 2025
- South Shore Hospital has obstetrics emergency room — Sep 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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