Westchester Behavioral Health Center
Behavioral Health • White Plains, NY
Clinic Type
Behavioral Health
Address
21 Bloomingdale Road, White Plains, NY 10605
Phone
914-682-9100
pr@nyp.org
Opening Hours
Open 24 hours / 7 days a week; 11 am - 8 pm (specific programs or departments may have varying hours)
Emergency Care
Inpatient Admission
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What services are provided at Westchester Behavioral Health Center?
Inpatient, partial hospitalization, and outpatient psychiatric services for adults, adolescents, and children.
What disorders are treated?
Range of mental health issues including depression, bipolar disorders, eating disorders, ADHD, and more.
How can I contact the Borderline Personality Disorder Resource Center?
Phone: 888-694-2273 or email: [email protected].
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Birdeye (Aggregate of Google and Foursquare): 2.6 stars (231 reviews)
- Birdeye (Borderline Personality Resource Center specific): 3.5 stars (15 reviews)
- WebMD: Not explicitly stated (limited to 4 reviews) (4 reviews)
Patients praise
- Some reports of phenomenal or professional individual staff members
- Occasional praise for cleanliness and the quality of specific unit activities
Common complaints
- Reports of rude or dismissive staff attitude
- Allegations of patient neglect or lack of compassionate care
- Concerns regarding safety and unit environment, including cleanliness and potential for unauthorized access
- Perceptions of institutional arrogance and corporate prioritization over patient welfare
- Complaints about communication barriers with staff and limited access to information or amenities
"Staff are so busy focused on their own benefits, promotions, personal advancement, and vacation times they can't be bothered with patients."
— WebMD Review"What I experienced here was not care or healing — it was suffering that left deep scars."
— Birdeye Review"The staff there are so out of touch and inconsiderate of patients needs. You have to ask to use the bathroom and they treat you like a child."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Westchester County Opens New Mental Health Safety Net Clinic in White Plains — Mar 5, 2026
- New York county opens safety-net mental health clinic - Becker’s Behavioral Health — Mar 5, 2026
- Westchester County Opens New Mental Health Safety Net Clinic In White Plains — Mar 6, 2026
- WESTCHESTER COUNTY OPENS NEW MENTAL HEALTH SAFETY CLINIC IN WHITE PLAINS | Yonkers Times — Mar 5, 2026
- MARCH 6– MENTAL HEALTH CLINIC OPENS IN WHITE PLAINS AT 112 EAST POST ROAD | WHITE PLAINS CITIZENETREPORTER SETS RECORD VISITS FOR YEAR 7,017,658 VISITS! 2,098,003 VISITORS MADE 6 VISITS A DAY EVERY DAY. 63,330 UNIQUE VISITORS MADE 133,730 VISITS IN DECEMBER. WPCNR AVERAGED 17,284 VISITORS A WEEK, VISITING 31,270 TIMES. — Mar 5, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in White Plains
Summary: Greater Mental Health of New York has its headquarters in Tarrytown, NY, and maintains a second office in White Plains, NY. The organization operates two offices in the United States: - HQ: 580 White Plains Road, Tarrytown, NY 10591 - White Plains, NY (address not specified) If you need driving directions or the exact White Plains office address, let me know and I’ll try to locate it.
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