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Clinic Type

Dermatology

Address

Westchester, White Plains, NY

Phone

9143272700

Email

cdsafety@cumc.columbia.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Dermatology
  • General Dermatology
  • Cosmetic Procedures
  • Hair and Scalp Disorders
  • Nail Disorders
  • Skin Cancer Screening and Care
  • Systemic Skin Conditions

Team

  • ColumbiaDoctors Dermatology Team — Dermatology Department

Insurance & Payment

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: mixed

  • West Derm Center Testimonials: 4.86/5 (81)
  • Optum Dermatology (Birdeye): 4.9/5 (14)
  • Dr. Victoria A. Perez (rater8): 4.9/5 (42)
  • Dr. Kenneth B. Goldman (Birdeye): 4.6/5 (151)

Patients praise

  • Knowledgeable and skilled physicians
  • Thorough examinations and clear explanations of diagnoses and treatments
  • Kind, professional, and efficient bedside manner for many doctors
  • High overall ratings for specific doctors (e.g., 4.9 for Dr. Perez, 4.6 for Dr. Goldman)

Common complaints

  • Long wait times even with appointments
  • Rude, unprofessional, or disinterested office staff
  • Poor communication and appointment scheduling issues, including cancellations
  • Specific complaints regarding bedside manner for certain providers, including perceived arrogance or condescension

"The one time I did actually get to see a doctor, I waited for over an hour, even though I had an appointment. ... I would recommend going ANYWHERE else, unless you have hours and hours in your day to spare."

LocalityBiz review for West Derm Center

"Dr. Goldman is a great Doctor. He is very professional, gives me a thorough examination and always asks if I have concerns about anything. Besides being a very good doctor he is an extremely nice and friendly guy and his staff is always very helpful."

Healthgrades review for Dr. Kenneth Goldman

"Dismissive and arrogant; treats underlings poorly. Any patient deserves better. ... I found him to be extremely off-putting, patronizing, and condescending."

Vitals review for Dr. Marc E. Grossman

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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