Primary Care at White Plains | 20695
Primary Care • White Plains, NY • 1 (White Plains location) locations
Clinic Type
Primary Care
Address
4225 Altamont Place, Ste. 102, White Plains, MD 20695
Phone
301-645-9442
telehealthsupport@medstar.net
Opening Hours
Monday to Friday 7:30 a.m. to 4 p.m.
Telehealth
Available
Services Offered
Insurance & Payment
MedStar Health Primary Care accepts most major insurance plans, including Medicare and Medicaid.
Insurance, Self-pay
Languages Spoken
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FAQs
Does MedStar Health Primary Care at White Plains offer telehealth appointments?
Yes. Telehealth offers convenient access to care for medication follow-ups, chronic condition check-ins, behavioral health concerns, and general consultations.
How do I establish care as a new patient and what should I bring to my first appointment?
We always welcome new patients. Appointments can be scheduled online, by phone 301-932-5299, or completing a request an appointment form. For your first appointment, bring your insurance card, identification, and any relevant medical records or medications.
Does MedStar Health accept my insurance?
We accept most major insurance plans, including Medicare and Medicaid. For details or billing questions, visit MedStarHealth.org/billing.
Does this location offer laboratory testing and blood work?
Yes, this location offers laboratory testing and blood work. Blood work availability varies by location and staffing.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (MedStar Health: Primary Care at White Plains): 4.8/5 (542 reviews (Birdeye))
- Birdeye/Google (White Plains Primary Care): 3/5 (3 reviews)
Patients praise
- Friendly and professional staff
- Attentive to patient needs
- Personalized care and concern for patient well-being
- Highly regarded medical providers
Common complaints
- Unprofessional front desk staff (talking, eating, personal conversations)
- Long wait times/hold times
- Communication issues/failure to respond to patient concerns
- Concerns regarding medical care quality and professional standards
"Reviews highlight the friendly and professional staff, who are attentive to patient needs."
— Wheree"Called and sounded like the staff lady was eating a sandwhich infront of a fan... i hung up if thats your front staff i can imagine the doctors."
— Birdeye (Google Review)"When you call they place you on hold forever. When ur in the office the receptionist like to carry-on personal conversations while patients are waiting."
— WebMD (White Plains Primary Care)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Kisha Michelle Chase Lawton, MD - White Plains, MD - Family Medicine - Schedule an Appointment — Apr 16, 2026
- Hawa Osime, MD - Family Doctor in White Plains, MD — Sep 3, 2025
- Alexandra Krempa, PA, Internal Medicine, White Plains, NY | ColumbiaDoctors - 15 North Broadway — May 13, 2026
- Dr. Ruth M. Sanchez, MD - Internal Medicine Physician in White Plains, NY — May 14, 2026
- Dr. Deborah G. Shapiro, MD - Internal Medicine Physician in White Plains, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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