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About

Mercy Health System (Mercyhealth) is a nonprofit health-care system based in Rockford, Illinois, serving southern Wisconsin and northern Illinois with a network of over 85 facilities across 55 communities. Core service areas include hospital-based care, clinic care, post-acute and retail services, and an owned insurance company. The system operates as a vertically integrated nonprofit with approximately 1,578 employees and annual revenue around $8.9 million (and later acquisitions). Key details: - Headquarters: Rockford, Illinois - Founded: 1889 - Locations: 10 U.S. offices (including Rockford, Crystal Lake, Freeport, Lake Geneva) - Notable recent activity: Acquired Freeport Health Network and FHN in 2026 - Contact: Main Illinois/Wisconsin presence; main office at 8201 E Riverside Blvd, Rockford, IL 61114 - Website: mercyhealthsystem.org User query focus: Mercyhealth Whitewater - The provided data confirms Mercyhealth is active in Wisconsin with multiple facilities in the region, but no explicit Whitewater, WI location is listed in the highlights. For precise Whitewater facility details, a direct search of Mercyhealth’s Wisconsin network or the Whitewater campus (if present) would be recommended.

Clinic Type

Urgent Care

Address

507 W. Main St. Whitewater, WI 53190

Phone

262.473.0410

Email

tmichels@mhemail.org

Opening Hours

Monday–Friday, 7:30 am–4:30 pm

Telehealth

Telehealth visits available.

Services Offered

  • Orthopedics
  • Sports medicine
  • Family medicine
  • Foot and ankle repair
  • Hip concerns
  • Knee concerns
  • Laboratory
  • Orthopedic sports medicine
  • Podiatry
  • Primary care
  • Radiology
  • Shoulder and rotator cuff concerns

Insurance & Payment

Languages Spoken

  • English

FAQs

Does Mercyhealth Whitewater offer urgent care?

This location does not offer urgent care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • SolvHealth: 1.0/5.0 (Urgent Care) (1)
  • Birdeye/Google: 3.0/5.0 (Physical Therapy) (1)
  • WebMD: 5.0/5.0 (Provider: Cheryl Roux) (5)

Patients praise

  • Highly accurate diagnoses and focused care from providers
  • Kind, caring, and attentive bedside manner from specific nurse practitioners and doctors
  • Clear explanations of medical concerns

Common complaints

  • Rude or unhelpful front desk staff
  • Issues with appointment scheduling/blunders
  • Low ratings for specific urgent care services in isolated instances

"diagnosed my issues with pinpoint accuracy. Katie is amazing. She is very focused on getting each of her patients better."

Yelp user review

"Physical therapists were really good, seemed like they cared. The the front desk lady was extremely rude for no reason and blundered a few of my appointments"

Birdeye review (Physical Therapy)

"I always recommend the Whitewater clinic, and Cheryl specifically, to everyone. She is so kind and caring and does a wonderful job addressing and treating any concerns."

WebMD user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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