Mercyhealth Whitewater
Urgent Care • Whitewater, WI • Since 1889
About
Mercy Health System (Mercyhealth) is a nonprofit health-care system based in Rockford, Illinois, serving southern Wisconsin and northern Illinois with a network of over 85 facilities across 55 communities. Core service areas include hospital-based care, clinic care, post-acute and retail services, and an owned insurance company. The system operates as a vertically integrated nonprofit with approximately 1,578 employees and annual revenue around $8.9 million (and later acquisitions). Key details: - Headquarters: Rockford, Illinois - Founded: 1889 - Locations: 10 U.S. offices (including Rockford, Crystal Lake, Freeport, Lake Geneva) - Notable recent activity: Acquired Freeport Health Network and FHN in 2026 - Contact: Main Illinois/Wisconsin presence; main office at 8201 E Riverside Blvd, Rockford, IL 61114 - Website: mercyhealthsystem.org User query focus: Mercyhealth Whitewater - The provided data confirms Mercyhealth is active in Wisconsin with multiple facilities in the region, but no explicit Whitewater, WI location is listed in the highlights. For precise Whitewater facility details, a direct search of Mercyhealth’s Wisconsin network or the Whitewater campus (if present) would be recommended.
Clinic Type
Urgent Care
Address
507 W. Main St. Whitewater, WI 53190
Phone
262.473.0410
tmichels@mhemail.org
Opening Hours
Monday–Friday, 7:30 am–4:30 pm
Telehealth
Telehealth visits available.
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
Does Mercyhealth Whitewater offer urgent care?
This location does not offer urgent care.
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- SolvHealth: 1.0/5.0 (Urgent Care) (1)
- Birdeye/Google: 3.0/5.0 (Physical Therapy) (1)
- WebMD: 5.0/5.0 (Provider: Cheryl Roux) (5)
Patients praise
- Highly accurate diagnoses and focused care from providers
- Kind, caring, and attentive bedside manner from specific nurse practitioners and doctors
- Clear explanations of medical concerns
Common complaints
- Rude or unhelpful front desk staff
- Issues with appointment scheduling/blunders
- Low ratings for specific urgent care services in isolated instances
"diagnosed my issues with pinpoint accuracy. Katie is amazing. She is very focused on getting each of her patients better."
— Yelp user review"Physical therapists were really good, seemed like they cared. The the front desk lady was extremely rude for no reason and blundered a few of my appointments"
— Birdeye review (Physical Therapy)"I always recommend the Whitewater clinic, and Cheryl specifically, to everyone. She is so kind and caring and does a wonderful job addressing and treating any concerns."
— WebMD user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercyhealth Behavioral Health Clinic–Whitewater — Oct 31, 2025
- Mercyhealth Medical Sciences Hub to Support Healthcare Education at UW-Whitewater’s Rock County Campus - Whitewater Banner — Feb 28, 2026
- Mercyhealth Medical Sciences - UW-Whitewater — Sep 15, 2025
- Mercyhealth Medical Sciences Hub to support healthcare education ... — Sep 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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