Valley ENT: Home
Ear, Nose and Throat • Wilkes-Barre, PA
About
Valley ENT is a private ENT (ear, nose, throat) specialty provider with over 25–40 years of experience, based in Kingston, PA, and operating four offices in northeastern Pennsylvania (including Kingston and Forty Fort). They offer comprehensive medical and surgical services for ENT, allergies, and sinus disorders. The organization has a small team (about 7 employees) and annual revenue around $2.8 million. Key contact: (570) 283-0524. Their web presence is valleyent.org. If you’re seeking ENT care in the Wilkes-Barre area, Valley ENT provides local clinics and ENT services through its Kingston/Forty Fort offices.
Clinic Type
Ear, Nose and Throat
Address
190 Welles Street, Forty Fort, PA 18704
Phone
(570) 283-0524
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.0 out of 5 stars (4 reviews)
- Doctor.com: 3 out of 5 stars (1 review)
Patients praise
- Professional and skilled clinical care from some providers
- Compassionate treatment by specific doctors
- Appreciation for short wait times by some patients
Common complaints
- Inconsistent or poor administrative and staff interactions
- Billing and insurance communication issues
- Reports of providers lacking empathy, appearing arrogant, or rushing appointments
- Difficulties with scheduling appointments
"I have seen Dr. Hayes 3 times in the past six months. He seems quick to get you out of the office without actually doing anything. He lacks empathy and compassion for patients... His arrogant and overall attitude makes Dr. Hayes, a provider to stay away from."
— Healthgrades (regarding Dr. James Hayes II)"Dr James Hayes is the best and smartest ENT doctor I know-- he helped my son when no one else could, he has helped me. He is wonderful."
— Healthgrades (regarding Dr. James Hayes II)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dresner Partners Advised Valley E.N.T. Associates and — Dec 11, 2025
- Skyline Investors Announces Investment in Huntsville, Alabama Ears-Nose-Throat Healthcare Platform - Skyline Investors — Jan 12, 2026
- Notice of Data Incident | Valley Eye Associates — Jan 8, 2026
- Dresner Partners Advised Valley E.N.T. Associates and Masdon ENT & Facial Plastic Surgery on Their Sale to Confluence Healthcare Partners — Dec 11, 2025
- Victoria Dunston — Jun 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose and throat clinics in Wilkes-Barre
Geisinger Wyoming Valley Medical Center in Wilkes-Barre, PA is a nonprofit hospital and comprehensive healthcare provider affiliated with Geisinger. It offers specialist and general medical services with a human-centered approach, employing about 119 staff. For Otolaryngology (ENT) specifics in Wilkes-Barre, Geisinger WY Valley is part of Geisinger’s network and may provide ENT services through its affiliated Geisinger facilities. Contact: 570-808-7300. Website: geisinger.org/patient-care/find-a-location/geisinger-wyoming-valley-med-center.
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