Children's Service Center | Health Services for Everyone
Mental Health • Wilkes-Barre, PA • Since 1862 • Locations in Luzerne, Wyoming, and Wayne counties; services in Northeastern and North Central Pennsylvania (locations unspecified) locations
About
Children’s Service Center of Wyoming Valley, Inc. (CSC WV) is a nonprofit health and human services organization based in Wilkes-Barre, PA, founded in 1862. It integrates mental health and primary care services for people of all ages and operates under the umbrella of a regional network that includes Robinson Counseling Center and the Conyngham Primary Health Care Center. CSC WV serves about 15,000 people annually across Northeastern and North Central Pennsylvania, delivering 26 programs through 550+ staff and professionals. Services include outpatient behavioral health, crisis services, substance use disorder treatment, school-based and home-based therapy, family/parent-child services, adoption, primary care with preventive care and chronic disease management, as well as occupational and other rehabilitative therapies. Locations include Wilkes-Barre, Honesdale, Hazleton, Tunkhannock, and additional services in homes and schools. Contact: 1-570-825-6425. Website: cscwv.org.
Clinic Type
Mental Health
Address
335 South Franklin Street, Wilkes-Barre, PA 18702, US
Phone
+5702129586
cboyle@e-csc.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ABA Navigator: 4.3/5 (4 reviews)
- Glassdoor (employee reviews): 3.3/5 (19 reviews)
Patients praise
- Some individual staff members are described as awesome or helpful
- Provides a wide range of integrated mental and physical health services for all ages
- Long-standing community presence and mission to support those in need regardless of insurance status
Common complaints
- Difficulties with administrative tasks such as scheduling and receiving callbacks
- Reports of rude or unprofessional staff behavior
- Perception of long wait times or inability to access services as promised
- Complaints regarding communication issues and difficulty reaching staff by phone
- Concerns about staff turnover and perceived inconsistency in care
"Some of the experience's have not been to my liking and wouldn't recommend their services because when you call to schedule they don't call back, certain employees are just flat out rude but there are a handful that were awesome..."
— FosterUsKids.org review"Lots of issues here, first one is you can't ever talk to anyone on the phone, you get transfered to voice mail, therapists come and go like revolving doors."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- About - Children's Service Center — Jun 25, 2026
- Contact Us | Children's Service Center — Jun 25, 2026
- How to Start Care - Children's Service Center — Jun 25, 2026
- Primary Care - Children's Service Center — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Wilkes-Barre
Red Bird Mental Health Services, LLC is a private mental health group practice based in Wilkes-Barre, PA. They provide counseling for children, adolescents, and adults, addressing issues such as trauma, anxiety, depression, and stress management. The practice operates at two locations in Pennsylvania: - 65 N Washington Street, Ste 1, Wilkes-Barre, PA 18701 (HQ) - 53 W Foothills Dr, Drums, PA 18222 Key details: - Industry: Mental Health Care - Type: Privately Held - Staff: 9 employees - Growth: +30% YoY - Website: redbirdmentalhealth.com - LinkedIn: linkedin.com/company/redbirdmentalhealth If you’re seeking mental health professionals in Wilkes-Barre, Red Bird Mental Health Services is a local option offering therapy for various age groups and concerns.
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