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About

Geisinger Wyoming Valley Medical Center (Wilkes-Barre, PA) is a nonprofit hospital in Geisinger’s network offering comprehensive obstetrics and gynecology services as part of its wide range of specialties. Located at 1000 E Mountain Dr, Wilkes-Barre, the center emphasizes patient-focused care with a human touch and has a sizable local presence (119 employees; notable growth). For obstetrics and gynecology specifics, you can contact the center directly at 570-808-7300 or visit the Geisinger find-a-location page for more details on services and affiliated obstetrics programs.

Clinic Type

Obstetrics and Gynecology

Address

175 South Wilkes Barre Boulevard, Wilkes Barre, PA 18702

Phone

570-808-7916

Email

media@geisinger.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Video Visits Available

Services Offered

—

Team

  • Marcel Matthew Favetta, Obstetrics and Gynecology — MD

Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Geisinger's official provider search portal (Press Ganey): Individual providers typically hold high ratings, often ranging from 4.5 to 5.0 out of 5 stars based on Geisinger's internal surveys (Individual provider rating counts vary significantly, with some ranging from dozens to over 100 ratings)
  • Vitals: 4.4 out of 5 stars (4 reviews (for a specific provider))
  • uscompanies.net: 1 out of 5 stars (Not explicitly stated (small sample of reviews))

Patients praise

  • High provider-specific ratings for bedside manner and professionalism
  • Positive patient feedback on doctors being informative, caring, and attentive during appointments
  • Providers described as comforting and skilled at making patients feel at ease

Common complaints

  • Difficulties with phone communication, including long wait times and unresponsive staff
  • Concerns regarding office administrative processes, such as difficulties transferring medical records
  • Instances of patients feeling dismissed during consultations
  • General complaints regarding Geisinger Health System's administrative and scheduling responsiveness

"Amazing [...] One of the best I have ever seen. Caring, concerned, and informative. A pure joy to interact with."

— Geisinger patient review for Dr. Lucinda Stephanie Mirra

"I give this office a one star, only because I can not give them zero stars. The doctor was great, but the office is pathetic. They never return phone calls, they barely answer the phone..."

— Anonymous review for Geisinger Women's Health

"No even a proper exam, all the steps skipped. I was dismissed when attempting to share my symptoms"

— Geisinger patient review for Jillian Prezkop, PA-C

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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