Kingston, PA - Eye Care Specialists
Optometry • Wilkes-Barre, PA • Since 1965
About
Eye Care Specialists is a private ophthalmology/eye care practice founded in 1965, now part of Vision Innovation Partners. Headquartered in Berwick, PA, the practice operates three offices in the United States (all in Berwick, PA) and serves patients from the Kingston, PA area via Wilkes-Barre region connections. Highlights: - Location/reach: Berwick, PA with multiple PA offices; serves customers in Kingston/Wilkes-Barre area through regional network. - Services: Comprehensive eye care (optometry/ophthalmology) with medical and surgical eye care offerings. - Network: Joined Vision Innovation Partners in 2019. - Web presence: 16k monthly visits; low bounce rate; US-focused traffic. - Contact: Main phone lines 1-877-489-7405 or +1 570-752-7458; website icarespecialists.com. If you’re specifically looking for Eye Care Specialists’ Kingston/Wilkes-Barre access, you’ll likely use their Berwick offices as the local hub, or contact them to confirm if any Wilkes-Barre–area appointments or satellite services exist within the Kingston/Wilkes-Barre corridor.
Clinic Type
Optometry
Address
703 Rutter Avenue Kingston, PA 18704
Phone
(570) 288-7405
research@icarespecialists.com
Opening Hours
M – 7:00 a.m. – 6:30 p.m. T – 7:00 a.m. – 5:00 p.m. W – 7:00 a.m. – 6:30 p.m. Th – 7:00 a.m. – 5:00 p.m. F – 7:00 a.m. – 5:00 p.m. Sat – Closed
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye aggregation: 4.7 out of 5 stars (based on 1,851 reviews aggregated across platforms) (1,851 reviews)
- MDidentity: 4.9 out of 5 stars (based on 1,626 reviews) (1,626 reviews)
- Yelp: 2.1 out of 5 stars (based on 35 reviews) (35 reviews)
Patients praise
- Highly regarded, knowledgeable, and thorough doctors (e.g., Dr. Lutz, Dr. Epfield, Dr. DelRegno)
- Efficient and professional staff interactions reported by many patients
- Convenience of having comprehensive eye care services, from optometrists to specialists, in one location
- Pleasant and clean office environment
Common complaints
- Long wait times and inefficient scheduling processes
- Reports of rushed patient care and feeling like an "assembly line"
- Dissatisfaction with customer service, including difficulty reaching the contact lens department and rude or condescending staff interactions
- Concerns regarding follow-up communication and clinical outcomes such as poor surgical results
"If anyone on NEPA needs eye care, do NOT go to Eye Care Specialists in Kingston! The absolutely worst experience I’ve EVER had in 50 years of wearing glasses. They are an assembly line. You wait forever to be seen..."
— Healthgrades / WebMD patient review"Dr. Epfield is by far the most thorough eye doctor. He is so nice and friendly. He listens to and responds to every question you have."
— MDidentity patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Local optometry practice funds more than 500 meals to children – Wilkes-Barre Citizens' Voice — Jan 9, 2026
- Dr. Michelle Franko, OD - Optometrist in Wilkes Barre, PA — May 14, 2026
- Rebecca Lauren Lepovsky Braunsdorf, OD - Pittston, PA - Optometry — Jun 22, 2026
- Dr. Louis A. Moriano, OD - Optometrist in Wilkes Barre, PA — May 14, 2026
- Mary Louise Fitzpatrick – Wilkes-Barre Citizens' Voice — Apr 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
More optometry clinics in Wilkes-Barre
Engle Eyewear is a private optometry practice based in Wilkes-Barre, PA, offering premium eyewear and expert eye care. Key details: - Services: comprehensive eye exams, eye disease diagnosis and management, contact lenses, dry eye therapy, eye surgery, and sunglasses; includes computer vision treatment. - Experience: established 2004; staffed by an optometrist with a focus on precise vision assessments and personalized solutions. - Offerings: designer eyewear and bespoke optical solutions alongside traditional optometry services. - Location: headquarters and three offices in Wilkes-Barre, PA (Plaza 315 area, 1114 Highway 315 Blvd). - Contact: main phone (570) 208-1111. - Presentation: marketed as a luxury eyewear and professional eye care destination in NEPA.
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