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Clinic Type

Orthopedics

Address

Sentara Williamsburg Regional Medical Center, 1701 Richmond Rd, Williamsburg, VA 23185

Phone

757-984-7234

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Orthopedics
  • Spine services
  • Foot and ankle
  • Joint replacement
  • Orthopedic rehabilitation and therapy

Team

  • Matthew A. Hopson — DPM

Insurance & Payment

Languages Spoken

  • English

What Patients Say

Overall sentiment across review platforms: mixed

  • Vitals / WebMD (Dr. Jeffrey Moore): 3.5/5 (based on 29 ratings) (29)
  • rater8 (Dr. Jonathan Mason): 4.9/5 (based on 546 ratings) (546)

Patients praise

  • High professional competence and surgical success, particularly for spinal procedures
  • Effective communication and detailed explanations of conditions and treatments
  • Compassionate and attentive patient care reported by many patients
  • Positive surgical outcomes and restoration of mobility

Common complaints

  • Perceived poor bedside manner and arrogance with some providers
  • Dissatisfaction with diagnostic processes or perceived lack of follow-up
  • Concerns regarding office management, including scheduling and insurance processes

"Dr. Moore was knowledgeable, kind, and courteous... My hamstring pain has nearly gone!"

Vitals review for Dr. Jeffrey Moore

"Dr Mason is an excellent surgeon and my spinal fusion was complex... I don’t wake up with the pain I had before the surgery."

rater8 review for Dr. Jonathan Mason

"Poor bedside manner, brushed me off and never looked back."

Vitals review for Dr. Jeffrey Moore

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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