Sentara Family Medicine Physicians located in Williamsburg
Primary Care • Williamsburg, VA
Clinic Type
Primary Care
Address
4374 New Town Ave., Suite 200, Williamsburg, VA 23188
Phone
757-510-9142
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Opening Hours
Monday - Friday: 8:00 a.m. - 4:30 p.m.
Telehealth
true
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Primary care services
Routine wellness exams, Physicals, Medication management, Video visits, Adolescent and adult preventative care, Immunizations, 24/7 Nurse Advice Line
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregated from Google/Foursquare): 4.2/5 (95)
- OpenGovNY: 3.4/5 (not explicitly listed)
- Birdeye (for Sentara Family & Internal Medicine Physicians): 2.6/5 (10)
Patients praise
- caring and attentive providers
- minimal wait times for some patients
- thorough explanations and advice from medical staff
- kind and efficient desk staff mentioned in some experiences
Common complaints
- rudeness of front desk staff
- difficulty in scheduling appointments
- lack of responsiveness to urgent requests or referrals
- incomplete or inaccurate medical documentation/paperwork
"Love the practice but very rude front desk staff and after care answering service. Should hire people with personal skills"
— OpenGovNY review"I've had nothing but a pleasurable experience at Sentara. I've seen three different providers there and they've all been very caring and spectacular. I truly felt as if I was being listened to and they weren't trying to rush out the door. Waiting room time is minimal as well."
— OpenGovNY review"My Primary Care Physician sent a message to me via MyChart... indicating that he wanted to see me about some abnormal lab results. He indicated that his staff would contact me to set up an appointment. Haven't heard from his staff yet... Was told by the front desk that they were waiting on my doctor to say it was okay to schedule me to see him even though he requested that I have an appointment. What kind of Catch-22 is the ...read more"
— Birdeye review (Sentara Family & Internal Medicine Physicians)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Conrad C. Lo, PA - Physician Assistant in Virginia Beach, VA — Jun 11, 2026
- Rebekah Testa, PA - Physician Assistant in Norfolk, VA — Jun 11, 2026
- Amber L. Reyes, PA - Physician Assistant in Norfolk, VA — Jun 11, 2026
- Lauren Lenertz, PA - Physician Assistant in Norfolk, VA — May 14, 2026
- Dylan George, FNP - Family Medicine Nurse Practitioner in Virginia Beach, VA | Healthgrades — Jan 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Defiant Direct Primary Care is a boutique, award-winning family medicine practice based in Williamsburg, Virginia. It focuses on proactive, expertly coordinated primary care with a wellness-oriented approach. The practice is small (2 employees) and appears to emphasize concierge-style, proactive care within a boutique setting. Web presence shows modest traffic (about 3.3k monthly visits) and a low bounce rate, with the majority of activity and audience located in the United States.
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