Sentara Urgent Care - New Town
Urgent Care • Williamsburg, VA
Clinic Type
Urgent Care
Address
4374 New Town Avenue, Suite 100, Williamsburg, VA 23188
Phone
833-491-4953
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Opening Hours
Monday-Friday: 8 AM - 8 PM; Saturday and Sunday: 8 AM - 4 PM; December 24 and 31: 8 AM - 4 PM; Thanksgiving and Christmas: Closed
Services Offered
Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- urgent-care-finder.com: 4.1/5 (based on 8 reviews on urgent-care-finder.com) (8)
Patients praise
- Some patients found individual staff members to be helpful, kind, and patient
- Occasional praise for efficient service in some instances
Common complaints
- Difficulty with walk-in availability and being turned away despite advertising as a walk-in clinic
- Limited hours for specific services like X-rays (not available on weekends or late afternoons)
- Perceived lack of empathy or sense of urgency from staff
- Complaints regarding rude front-office behavior
- Patients feeling their symptoms were not adequately addressed by providers
"You really need to remove the word urgent out of the name. There is nothing urgent about this place... You make getting seen so complicated, show no sense of urgency, empathy nor understanding."
— Localitybiz review"Claim they accept walk-ins but I was turned away and told they had no availability unless there was a 'no show.' That’s not exactly accepting of walk-ins."
— Urgent-care-finder review"Today I visited with my daughter for a TB test. Orlon was so kind and patient. He took his time and explained everything thoroughly. He is an amazing asset to this facility."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Williamsburg Urgent Care Opens Second Location in Norge | Williamsburg Yorktown Daily — Jan 6, 2026
- Seasonal Spike in Flu Symptoms Strains Sentara Hospitals, Emergency Departments | Prince William Living — Jan 8, 2026
- Sentara introduces wait-time tracker for emergency visits | WAVY.com — Jul 21, 2025
- Sentara expands urgent care site in South Boston - SoVaNOW: Home of The News & Record and The Mecklenburg Sun — Mar 4, 2026
- Conrad C. Lo, PA - Physician Assistant in Virginia Beach, VA — Jun 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Williamsburg
Williamsburg Urgent Care is a small Williamsburg, VA-based urgent care provider offering walk-in medical services with insurance accepted. Key points: - Location: Williamsburg, Virginia - Services: Urgent care and general medical care for walk-ins - Insurance: Accepted - Team and size: About 6 employees - Contact: 757-279-2999; 757-279-8189; admin@williamsburguc.com - Online presence: Website williamsburgurgentcare.com; LinkedIn page - Traffic: ~2,149 monthly visits; low bounce rate (0.4%), ~2 pages per visit If you need details on providers, exact services, or hours, please specify what you’re looking for.
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