Primary Care - Williamstown | KY - St. Elizabeth Healthcare
Primary Care • Williamstown, MA
About
St. Elizabeth Healthcare in Williamstown, KY (St. Elizabeth Grant) is part of the nonprofit St. Elizabeth system serving Northern Kentucky, Cincinnati, and Southeast Indiana. The Williamstown location is one of eight U.S. offices and offers primary care through St. Elizabeth Physicians. The broader system includes multiple facilities and a large medical staff (over 1,600 providers) focused on comprehensive care, with a mission of personalized, compassionate service. If you’re seeking primary care in Williamstown, this site represents the local St. Elizabeth primary care office within the regional network.
Clinic Type
Primary Care
Address
St. Elizabeth Edgewood, 1 Medical Village Drive, Edgewood, KY 41017, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3 out of 5 stars (41 reviews)
- St. Elizabeth Physicians official site: 4.9 out of 5 stars
- WebMD Care: 4.5 out of 5 stars (8 ratings for Dr. Michelle Willoby)
Patients praise
- Compassionate and willing to listen
- Friendly and kind staff members
- Efficient and fast service experiences
- Effective diagnostic and treatment approaches
Common complaints
- Billing issues and unexpected charges
- Rude office staff
- Poor communication regarding appointments or procedures
- Inconsistent or perceived lack of care
"This seems very extreme for preventative screening... Seems to me ST.ELIZABETH ,HEALTHCARE is running quite the racket."
— LocalityBiz user review"Compassionate care, and willing to listen. I wasn't left waiting very long, and Jennifer was very kind and saw to my everyneed. Extremely pleasent experience."
— Yelp user review"I love how the staff takes care of my mother. They all are very kind and always go out of their way to say hello when she comes in."
— BusinessYab user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Pulmonology-Williamstown-St. Elizabeth Physicians - Healthgrades — Jan 2, 2026
- Physical Therapy - Grant | KY - St. Elizabeth Healthcare — Apr 7, 2026
- Regional Diabetes Center - Williamstown | KY | St. Elizabeth Physicians — Sep 26, 2024
- St. Elizabeth Physicians | Northern Kentucky, Southeastern Indiana, Greater Cincinnati
- St. Elizabeth Healthcare — May 22, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Williamstown
Williamstown Medical is part of Berkshire Health Systems (BHS), a nonprofit healthcare network based in Pittsfield, MA. BHS provides 24/7 emergency care, inpatient and specialty services (including the BMC Cancer Center), urgent care, imaging, lab services, and a broad network of primary and specialty care clinics across Berkshire County. While the highlights list locations in 9 offices across the U.S. (primarily in Massachusetts), Williamstown specifically is not listed as a separate location in the provided details. BHS operates multiple facilities and provider locations in the region, offering comprehensive care through hospitals (Berkshire Medical Center and Fairview Hospital), satellite emergency facilities, BVNA, urgent care, and a 51-location clinic network. If you’re seeking Williamstown-specific services, contact Berkshire Health Systems at 855-855-2000 or 413-447-2000 for exact Williamstown offerings and clinic locations.
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