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About

Berkshire Health Systems offers Urgent Care services across its network, including locations around Pittsfield and North Adams. While the provided page lists multiple Berkshire Health Systems facilities and general services, it does not show a dedicated Urgent Care location specifically for North Williamstown. For precise, up-to-date Urgent Care hours and address near North Williamstown, please check the Berkshire Health Systems site or contact their main line to confirm the closest Urgent Care facility and availability.

Clinic Type

Urgent Care

Address

197 Adams Road, Williamstown, MA 01267

Phone

413-997-0930

Email

BHSPatientExperience@bhs1.org

Opening Hours

Weekdays: 11:00am to 7:00pm; Weekends: 8:00am to 12:00pm

Emergency Care

true

Services Offered

  • Urgent Care
  • Walk-in care
  • Emergency Department (nearby)
  • Laboratory services (implied by links)

Insurance & Payment

Languages Spoken

  • English

FAQs

Current walk in wait time?

Current walk in wait time is about minutes.

What are the Urgent Care North hours?

Weekdays: 11:00am to 7:00pm. Weekends: 8:00am to 12pm

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye/Yelp aggregates for Berkshire Health Urgent Care (general): 4.0/5 stars (166 reviews)
  • Facebook (Berkshire Health Systems): 52% recommend (41 reviews)

Patients praise

  • Efficient and quick care compared to emergency room visits
  • Friendly, professional, and courteous staff and medical providers
  • Convenient access to urgent care services and on-site testing/X-rays

Common complaints

  • Issues with patient portal access and lack of support response
  • Occasional complaints about specific administrative staff or perceived lack of responsiveness
  • Instances of misdiagnosis or concerns regarding care quality from individual providers

"Thank you very much for the Quick, Professional, Caring treatment I received... Great staff, modern and well-maintained equipment, convenient, well managed."

Birdeye User Review

"Misdiagnosed my husband's ankle injury. Their office called to tell us it was actually fractured."

Yelp User Review

"Berkshire Patient Portal fails to respond, leaving me locked out of access to medical info that BMC sends me."

PissedConsumer Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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