Berkshire Health Systems Urgent Care North
Urgent Care • Williamstown, MA
About
Berkshire Health Systems offers Urgent Care services across its network, including locations around Pittsfield and North Adams. While the provided page lists multiple Berkshire Health Systems facilities and general services, it does not show a dedicated Urgent Care location specifically for North Williamstown. For precise, up-to-date Urgent Care hours and address near North Williamstown, please check the Berkshire Health Systems site or contact their main line to confirm the closest Urgent Care facility and availability.
Clinic Type
Urgent Care
Address
197 Adams Road, Williamstown, MA 01267
Phone
413-997-0930
BHSPatientExperience@bhs1.org
Opening Hours
Weekdays: 11:00am to 7:00pm; Weekends: 8:00am to 12:00pm
Emergency Care
true
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
Current walk in wait time?
Current walk in wait time is about minutes.
What are the Urgent Care North hours?
Weekdays: 11:00am to 7:00pm. Weekends: 8:00am to 12pm
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye/Yelp aggregates for Berkshire Health Urgent Care (general): 4.0/5 stars (166 reviews)
- Facebook (Berkshire Health Systems): 52% recommend (41 reviews)
Patients praise
- Efficient and quick care compared to emergency room visits
- Friendly, professional, and courteous staff and medical providers
- Convenient access to urgent care services and on-site testing/X-rays
Common complaints
- Issues with patient portal access and lack of support response
- Occasional complaints about specific administrative staff or perceived lack of responsiveness
- Instances of misdiagnosis or concerns regarding care quality from individual providers
"Thank you very much for the Quick, Professional, Caring treatment I received... Great staff, modern and well-maintained equipment, convenient, well managed."
— Birdeye User Review"Misdiagnosed my husband's ankle injury. Their office called to tell us it was actually fractured."
— Yelp User Review"Berkshire Patient Portal fails to respond, leaving me locked out of access to medical info that BMC sends me."
— PissedConsumer ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Berkshire Health Systems Urgent Care Opening Third Location in North Berkshire - Berkshire Health Systems — Dec 12, 2025
- Berkshire Health Systems to open new urgent care in Williamstown medical building | Northern Berkshires | The Berkshire Eagle — Dec 12, 2025
- Williamstown: BHS hosting Urgent Care North open house | Community News | The Berkshire Eagle — Jan 12, 2026
- New Williamstown urgent care center helps meet emergent need | WAMC — Dec 23, 2025
- Urgent Care Opening In Williamstown (Berkshire Health Systems) — Dec 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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