Novant Health Family Medicine Wilmington
Family Medicine • Wilmington, NC
About
Novant Health Family Medicine Wilmington is a primary care clinic in Wilmington, NC, offering family medicine for patients of all ages with continuity of care in one location. The clinic, located on Delaney Avenue off South 17th Street, is a department of Novant Health New Hanover Regional Medical Center and serves patients throughout Wilmington and surrounding areas.
Clinic Type
Family Medicine
Address
Delaney Avenue, off South 17th Street, just north of Shipyard Boulevard (Highway 117) and east of Carolina Beach Road (Highway 421), Wilmington, NC
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What type of care does this clinic provide?
Family medicine for patients of all ages with continuity of care in one location.
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 1.4 out of 5 stars (9 reviews)
- CMS and Leapfrog (Hospital level): 3 out of 5 stars (CMS rating for NHRMC), C grade (Leapfrog Safety Grade) (N/A)
Patients praise
- compassionate and attentive medical staff and physicians
- thoroughness and clear communication from providers during visits
- welcoming and family-like atmosphere in the clinic setting
- strong sense of community connection
Common complaints
- billing and collections issues
- long wait times for appointments and in the emergency department
- concerns regarding patient safety grades and quality of care at the hospital system level
- poor communication and lack of responsiveness from staff and administration
- frustration over lack of improvement in service standards since the 2021 takeover of the regional medical center
"At Novant Health Family Medicine Wilmington, patients consistently express a sense of comfort, trust, and satisfaction in their healthcare experiences. The practice is often praised for its caring and attentive staff..."
— Primary Care List (Clinic-specific feedback)"I had a 12 hour wait in the ER during which time the aide forgot to get me to the test area... Horrible wait times, shockingly bad."
— Birdeye (General Novant Health system review)"They said it up to a top-quality hospital, national reputation — a center of excellence, five years later it’s still C..."
— WWAYTV3 report on community protest regarding the hospital systemSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Jasmin Carey, FNP | Family Medicine | Novant Health — Nov 29, 2025
- Brandi Scott, FNP | Family Medicine | Novant Health — Nov 20, 2025
- Things to know about the Michael Jordan Clinics in Wilmington, NC — Feb 9, 2026
- Dr. Lauren Snyder, DO - Family Medicine Doctor in Wilmington, NC — May 14, 2026
- Two years after opening, Novant's Michael Jordan clinics in Wilmington are looking to do more | WHQR — Jun 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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