Behavioral Health Hospital | New Hanover Regional Medical Center
Psychiatric Care • Wilmington, NC
Clinic Type
Psychiatric Care
Address
New Hanover Behavioral Health Hospital, Wilmington, NC
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What can I expect if admitted to the New Hanover Behavioral Health Hospital?
Generally three to seven nights; information to help you know what to expect.
What should I bring for admission?
List of your current medications (leave medications at home). Sleepwear. Toiletries, eyewear, dentures, and containers for these items. Comfortable shoes without laces or heels. Three changes of comfortable clothes without belts, inappropriate logos or draw strings. Insurance card. ID card.
How long will I stay?
If admitted, you will generally spend three to seven nights with us.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.8 / 5 (248 reviews)
- Rehab.com / Google Aggregate: 3.03 / 5 (1174 reviews)
Patients praise
- Instances of kind and helpful nursing staff identified by individual patients
- General appreciation for thorough care by some medical teams
- Recent efforts to improve the dignity of patient transportation for mental health transfers
Common complaints
- Reports of traumatic experiences and poor patient treatment
- Complaints regarding inadequate discharge planning and lack of support
- Concerns about poor communication between staff and families
- Allegations of unprofessional or rude staff behavior
- Reports of long wait times for rooms and service delays
- Specific incidents of physical restraint or restrictive care causing distress
"My time here was painfully traumatic. Being transgender made it even worse. Genuinely left with a mental scar of being dragged and restrained and lots more."
— LocalityBiz review"The communication is terrible... And their idea of a discharge plan is voluntary outpatient therapy three times a week. How is he supposed to get there?"
— LocalityBiz review"The amount of care and thoroughness this hospital brings is so impressive! I have not had this much of a good experience with healthcare ever."
— Rehab.com reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Karen Pleva — Apr 11, 2026
- Novant Health seeks approval for 225-bed expansion at New Hanover Regional Medical Center — Jun 15, 2026
- Novant Health approves $1B expansion at Wilmington Medical Campus - North Carolina Construction News — Feb 18, 2026
- ‘A significant step forward’: STAR Center opens in Wilmington offering medically assisted detox | Port City Daily — Jan 21, 2026
- Sarah Dalton — Jun 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatric care clinics in Wilmington
Carolina Dunes Behavioral Health (CDBH) is a private, state-of-the-art inpatient psychiatric hospital in Leland, NC (near Wilmington) offering trauma-informed, evidence-based care for acute mental health crises. Opened in 2008, it operates 112 beds and serves adolescents, adults, and seniors. Programs include Child & Adolescent Inpatient, Senior Adult Inpatient, and a Psychiatric Residential Treatment Facility, with Partial Hospitalization and Intensive Outpatient Programs planned. Contact: (888) 652-3122 or +1 910 371 2500. Address: 2050 Mercantile Dr NE, Leland, NC 28451.
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