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About

Summary: Planned Parenthood of Delaware (headquartered in Wilmington) is a nonprofit health care provider offering confidential reproductive health services, including birth control options and hormone therapy, across four Delaware locations (Wilmington, Newark, Dover, Seaford). They provide comprehensive, confidential sexual health and education services, with access to STD testing and treatment as part of their reproductive health care offerings. Office in Wilmington: 625 N Shipley St, Wilmington, DE 19801.

Clinic Type

Sexual Health Services

Address

625 N Shipley Street, Wilmington, DE 19801 USA

Phone

(302) 655-7293

Email

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Opening Hours

Monday 10:45 am - 7 pm; Tuesday 8 am - 4:30 pm; Wednesday 10:30 am - 7 pm; Thursday 8 am - 4:30 pm; Friday Closed; Saturday Closed; Sunday Closed

Telehealth

Telehealth: Remote care through phone/video

Services Offered

  • STD testing
  • STD treatment
  • HIV testing
  • counseling
  • confidential testing
  • vaccination information
  • insurance processing assistance
  • financial assistance for uninsured
  • walk-in appointments
  • appointments online

Insurance & Payment

  • Some services may be covered by your insurance

Some services may be covered by your insurance; have insurance information at time of visit

Insurance, Cash, Credit/Debit, Financial assistance for uninsured, Pay at visit, Financial assistance may be available

Languages Spoken

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Pricing

  • Pricing information available on site; pricing and/or insurance estimates subject to change

FAQs

Do you offer walk-in appointments?

Yes, walk-ins are welcome on a first come, first served basis when the health center is open.

How can I book an appointment?

Call 302-655-7293 or book online.

What payment information is provided for STD testing, treatment, and vaccination pricing?

Please contact this health center for STD Testing, Treatment, and Vaccination pricing information.

Is insurance accepted at this health center?

Some services may be covered by your insurance. If you want to use your insurance, please be sure to have your insurance information at the time of your visit.

What if I am uninsured?

If you are uninsured, you may be eligible to receive financial assistance for your procedure. You can confidentially find out if you qualify by calling us at (302) 655-7293.

When must I pay for my appointment?

You must pay on the day of your appointment unless you’ve made other arrangements.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • ovu.com: 4/5 (4)
  • wilmington-delaware.uscompanies.net: Average across reviews often includes low scores (8)

Patients praise

  • Compassionate, knowledgeable, and supportive medical/nursing staff
  • Clean and accessible clinic environment
  • Easy online appointment booking process
  • Positive experiences with specific clinical procedures

Common complaints

  • Issues with billing transparency and unexpected charges
  • Frustration with customer service and administrative staff professionalism
  • Long wait times for appointments
  • Problems with insurance verification and communication prior to appointments

"From the receptionist to the doctor that asked me all the screening questions to the doctors that actually removed the iud. Everyone was SO friendly and supportive."

— ovu.com

"Not only is the customer service terrible (and fraudulent) but they took their sweet time with an 11 am appointment. I was there until 12:15pm and the last 15 min was just waiting to pay the bill."

— wilmington-delaware.uscompanies.net / helpyouachieve.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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