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About

American Family Care in Wilmington, NC is an urgent care and walk-in clinic located at 348 S College Road offering general illness treatment, injury care, X-rays, lab testing, strep throat and COVID-19/flu/RSV testing, sports and school physicals, and pediatric urgent care. The clinic accepts walk-ins with no appointment necessary and is open Monday-Friday 8 AM-7 PM and Saturday-Sunday 8 AM-4 PM.

Clinic Type

Urgent Care

Address

348 S College Road, Wilmington, NC 28403

Phone

(910) 769-8080

Email

—

Opening Hours

Mon-Fri 8:00 AM – 7:00 PM; Sat-Sun 8:00 AM – 4:00 PM

Emergency Care

Emergency care alternative (on-site emergency care options)

Services Offered

  • Urgent care
  • Walk-in clinic
  • General illness treatment
  • X-ray
  • Strep throat
  • Ear cleaning
  • Asthma treatment
  • COVID-19/Flu/RSV testing
  • Physicals (sports/school)
  • On-site labs
  • Laboratory testing
  • Pre-op services
  • Quick ER alternative
  • Childrens urgent care
  • Male physical exams
  • STD testing
  • Family care
  • Injury care
  • Pediatric urgent care

Insurance & Payment

—

Walk-ins welcome, Credit/debit cards, Self-pay

Languages Spoken

  • English

Current Offers

New Patient Offer

FAQs

What are the hours of operation?

Monday - Friday: 8:00 AM - 7:00 PM; Saturday - Sunday: 8:00 AM - 4:00 PM

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Medac - Porter's Neck): 4.7 stars (out of 5) (1,486 reviews)
  • Yelp (Port City Urgent Care): 3.7 stars (out of 5) (20 reviews)
  • Birdeye (Medac - Shipyard): 1.0 stars (out of 5) (2 reviews)

Patients praise

  • Timely and efficient care in some instances
  • Friendly and professional nursing and medical staff reported at certain locations
  • Helpful and thorough examinations by specific providers
  • Clean facilities and comfortable atmosphere for patients

Common complaints

  • Long wait times for care
  • Billing and insurance issues, including unexpected or high costs
  • Rudeness or lack of professionalism from front desk or nursing staff
  • Communication failures regarding lab results and insurance coverage
  • Concerns over inadequate diagnostics due to equipment failures

"The woman working the front desk was rude and admonished me twice for not hearing my name."

— Birdeye review (Medac - Porter's Neck)

"The staff was so nice and the doctor I saw, I believe his name was Gary, was very nice and thorough with his examination and the recovery process!"

— Port City Urgent Care website testimonials

"Like all the other complaints. Billing here is a joke. My daughter went for suspected strep throat. They did a strep test, COVID and Flu test. Billed it as a new patient primary care and..."

— MapQuest user review (Medac - Shipyard)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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