Northwest Primary Care
Family Medicine • Wilsonville, OR • Since 1960 • Multiple locations in southeast Portland-Metro area locations
About
Northwest Primary Care (NWPC) is a privately held, physician-owned internal and family medicine group operating in the Portland metro area, including Milwaukie, Happy Valley, and Sellwood. Founded in 1960, NWPC emphasizes a medical home model with personalized care from a dedicated team. They offer primary care and family/internal medicine services across 8 offices in the region, with headquarters in Milwaukie, OR. Contact: 503-659-4988. Website: nwpc.com. Notes relevant to your query: - NWPC locations include Milwaukie, Happy Valley, and Portland area offices; NWPC has a location footprint near Wilsonville through the broader Portland metro network. - Services: family medicine, internal medicine, preventive care as part of primary care. - Provider model: physician-owned, medical home structure focusing on personalized patient plans.
Clinic Type
Family Medicine
Address
10024 SE 32nd Avenue, Milwaukie, Oregon 97222, US
Phone
503.659.4988
jobs@nwpc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
New patient information
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Happy Valley location): 1.8/5 (12 reviews)
- WebMD (Happy Valley Clinic): Not explicitly rated numerically (2 reviews total) (2 reviews)
- Yelp (Milwaukie location): Not specified (122 reviews total) (122 reviews)
Patients praise
- Many long-term patients who value their specific care teams or doctors
- Individual providers are often described as great or effective by patients despite organizational frustrations
Common complaints
- Difficulty scheduling appointments and long phone hold times
- Strict, inflexible arrival/tardy policies resulting in cancelled appointments
- Communication issues between the practice and patients (e.g., lack of portal responses, unreturned calls)
- Perceived lack of empathy or professionalism from some administrative and clinical staff
"I love my care team. Absolutely without a doubt. I loathe trying to make an appointment here. ... It would be less frustrating if I didn't have to sit on hold or get through several phone tree menus."
— LocalityBiz (Sellwood Clinic)"The actual providers have been great, but the infrastructure of actually making and getting to the appointment have me considering other options."
— LocalityBiz (Oregon City Clinic)"After years of using Northwest Primary Care, I can no longer support a business that is so inflexible."
— LocalityBiz (West Linn)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Annalisa Hawthorne, DO, Family Physician | Wilsonville, OR | WebMD — Jun 23, 2026
- Julie A. Passon, NP - Nurse Practitioner in Wilsonville, OR — May 14, 2026
- Dr. Heather Whetstone, MD - Family Medicine Physician in Portland, OR | Healthgrades — Nov 9, 2025
- Huongly Thi Vo, FNP - Portland, OR - Family Medicine — Apr 23, 2026
- Marisa Simon, MD, MPH — Oregon Medical Group — Apr 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Wilsonville
Wilsonville Sherwood Urgent Care & Primary Care, located just off I-5 in Wilsonville, Oregon, offers urgent care, primary care, mental health services, and virtual telehealth visits. The clinic provides same-day care for sudden illnesses and routine wellness checks, with onsite lab services available and extended hours on weekends.
- Providence Express Care is a medical urgent-care practice (14 employees) headquartered in Milwaukie, Oregon, with a second office in Chatsworth, California. - Offers same-day urgent care appointments; convenient for walk-ins or scheduling in a neighborhood clinic. - Not the same as primary care in Wilsonville.
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