Northwest Primary Care
Primary Care • Wilsonville, OR • Since 1960 • 1+ locations
About
Northwest Primary Care (NWPC) is a privately held, physician-owned internal and family medicine group operating in the Portland metro area, including Milwaukie, Happy Valley, and Sellwood. Founded in 1960, NWPC emphasizes a medical home model with personalized care from a dedicated team. They offer primary care and family/internal medicine services across 8 offices in the region, with headquarters in Milwaukie, OR. Contact: 503-659-4988. Website: nwpc.com. Notes relevant to your query: - NWPC locations include Milwaukie, Happy Valley, and Portland area offices; NWPC has a location footprint near Wilsonville through the broader Portland metro network. - Services: family medicine, internal medicine, preventive care as part of primary care. - Provider model: physician-owned, medical home structure focusing on personalized patient plans.
Clinic Type
Primary Care
Address
10024 SE 32nd Avenue, Milwaukie, Oregon 97222, US
Phone
503.659.4988
jobs@nwpc.com
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Sellwood Clinic): 2.4/5 (77)
- Aggregated/Toprated Business (Happy Valley Clinic): 3.3/5 (192)
- Yelp (Happy Valley Clinic): 1.8/5 (12)
Patients praise
- Patients generally express satisfaction with their individual medical providers, often describing them as caring and knowledgeable
- Positive experiences with the quality of medical care received once access is obtained
Common complaints
- Extremely strict arrival time policy resulting in patients being turned away for arriving minutes late
- Significant difficulty with phone systems, long hold times, and navigating automated menus
- Limited online scheduling capabilities for non-routine appointments
- Perceived lack of empathy or responsiveness from administrative staff when complaints are made
- Instances of communication breakdowns, such as failure to follow up on lab results or respond to portal messages
"I love my care team. Absolutely without a doubt. I loathe trying to make an appointment here. ... It would be less frustrating if I didn't have to sit on hold or get through several phone tree menus before actually talking to a scheduling person."
— LocalityBiz (NWPC Sellwood Review)"If you value your time, professionalism, and responsiveness, this is not the place for you."
— LocalityBiz (NWPC West Linn Review)"A 1 min late policy, and then they refuse to see you is asinine, I've sat for 30min after my appointment time waiting for a Dr. But they won't see you after 1min, STFU!!"
— WebMD (NWPC Milwaukie Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Annalisa Hawthorne, DO, Family Physician | Wilsonville, OR | WebMD — Jun 23, 2026
- Julie A. Passon, NP - Nurse Practitioner in Wilsonville, OR — May 14, 2026
- Dr. Heather Whetstone, MD - Family Medicine Physician in Portland, OR | Healthgrades — Nov 9, 2025
- Huongly Thi Vo, FNP - Portland, OR - Family Medicine — Apr 23, 2026
- Marisa Simon, MD, MPH — Oregon Medical Group — Apr 21, 2026
Information sourced from the clinic's website as of July 11, 2026.
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