Winchester Community Mental Health Center, INC. – Healing Hearts ...
Behavioral Health • Winchester, VA
About
Winchester Community Mental Health Center, Inc. is a private mental health care provider based in Winchester, Virginia, with 3 offices in the U.S. and an active status. The organization employs 23 staff and reports annual revenue of about $2.68 million. Key details: - Industry: Mental Health Care - Headquarters: Winchester, VA - Services: Mental health care (specific services not listed on the page) - Contact: 540-535-1112 - Website: winchestercmhc.com - Notable info: Includes staff distribution across Medical, Administrative, Consulting, Education, Finance, Legal, and other roles; notable affiliations and alumni outcomes are listed but not detailed in service scope. If you’re looking for specific services (therapy types, programs, or intake process) or patient resources, please indicate and I can refine.
Clinic Type
Behavioral Health
Address
36 Ricketts Drive, Winchester, VA 22601
Phone
(540) 535-1112
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Opening Hours
Mon-Thu 9am-7pm, Fri 9am-5pm
Website
Services Offered
Insurance & Payment
No one will be denied access to services due to inability to pay. Discounted/sliding fee schedule available based on family size and income.
Self-Pay, Insurance, Sliding scale, Medicare, Medicaid (VA and WV), FAPT Funding, Private Insurance, Discounted/Sliding Fee
Languages Spoken
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Pricing
FAQs
What services does Winchester Community Mental Health Center offer under one roof?
An array of behavioral health services at one location to simplify the process for clients and families.
Do you accept patients without the ability to pay?
No one will be denied access to services due to inability to pay; there is a discounted/sliding fee schedule available.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 1.79/5 (113)
- Google Reviews: 1.7/5 (108)
- Yelp: 1.5/5 (12)
Patients praise
- Some patients reported receiving helpful, accurate diagnoses and treatment
- Some providers are described as caring and professional by certain patients
- Staff stated that the organization strives to support patients despite challenges with staffing and resources
Common complaints
- Difficulty reaching staff via phone and long wait times for appointments
- Poor communication and administrative responsiveness
- Inconsistent quality of care and provider turnover
- Concerns regarding medication management and diagnosis accuracy
"Amazing place! I have suffered with my Mental Illness for 40+ years... At WCMHC, I was finally given an accurate diagnosis & treatment."
— Rehab.com user review"If you ever need to get ahold of anyone in the building, do not expect to have the phone answered. If you leave a message, expect 3 days at minimum to get a reply."
— Google user review"They treat patients like a number and not as a person. They are disrespectful, don't like to answer questions, refill medications, and..."
— Yelp user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Wendy Douglas — Jun 20, 2026
- Big Promises, Little Change in Mental Health Care — Feb 6, 2026
- Valley Health Adds Geriatric Mental Health Expert — Aug 26, 2025
- Mental Health is Health—WinCity Voices — Sep 10, 2025
- Endurance challenge raises mental health awareness | Winchester Star | winchesterstar.com — Jun 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Winchester
Valley Health, a nonprofit healthcare system based in Winchester, VA, operates outpatient behavioral health services as part of its broader behavioral health initiative. The system is expanding access with a new Behavioral Health Pavilion scheduled to open Fall 2026 on the Winchester Medical Center campus, featuring leadership insights from Valley Health professionals and a focus on enhanced outpatient behavioral health care. Key facts: - Headquarters: Winchester, VA - Founded: 1993 - Net: Nonprofit hospital/health care system - Services: Outpatient behavioral health (expansion through the new Behavioral Health Pavilion) - Leadership highlights: Diane Ricci, Director of Outpatient Behavioral Health; Louis Nardelli, MD, MSHA, discussing the pavilion’s vision - Reach: Multiple Valley Health locations in Virginia (Winchester, Luray, Front Royal, Woodstock, etc.) - Contact: 540-536-8000; marketingmail@valleyhealthlink.com If you’re seeking outpatient behavioral health care in Winchester, Valley Health’s upcoming pavilion aims to broaden access and services in Fall 2026.
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