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About

Valley Family Practice (Valley FP) in Winchester, VA is a small family medicine practice offering general family care, virtual/telehealth options, and COVID-19 resources. Key details: - Location: 812 Amherst Street, Winchester, VA 22601 (HQ) and 812 Amherst St Ste 101, Winchester, VA 22601 - Services: Family medicine, virtual care, patient resources - Network: Part of Privia Health - Contact: 877-275-8343 or (540) 722-0220 - Practice size: 3 employees; acts as a small, local clinic - Online presence: Website valleyfpim.com; listed under healthcare/family medicine with COVID-19 resources If you’re seeking Amherst/WINchester-area family doctors, Valley Family Practice appears to be a compact option offering virtual care and COVID resources, connected to Privia Health.

Clinic Type

Family Medicine

Address

1867 Amherst Street, Winchester, VA 22601

Phone

5406678724

Email

Compliance@priviahealth.com

Opening Hours

Monday–Friday 7:00 am–5:00 pm; Saturday 9:00 am–2:00 pm; Occupational Medicine hours Monday–Friday 7:30 am–4:30 pm

Telehealth

On-demand, 24/7 Privia Virtual Clinic available

Services Offered

  • Primary care
  • Family medicine
  • Occupational and environmental health (see links)
  • Pediatrics (note: not for under 5)
  • Care coordination (through Privia Health)

Team

  • Amherst Family Practice, 3 full-time physicians; 4 physician assistants; 1 nurse practitioner — Physicians/Clinicians

Insurance & Payment

Amherst Family Practice is part of Privia Health; specific insurers not listed on page

Languages Spoken

  • English

FAQs

Do you treat infants and young children?

No; do not see infants and children under 5 years of age. Online scheduling for established patients over age 12.

MEDICARE OPEN ENROLLMENT

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 out of 5 stars (based on 189 reviews on Birdeye) (189 reviews aggregated on Birdeye)
  • WebMD: Insufficient data reported (2 reviews reported)

Patients praise

  • Doctors described as caring, thorough, and attentive
  • Patients appreciate the staff being polite and helpful in some instances
  • Long-term relationships with patients (some for over 40 years)
  • Convenience of on-site services like lab and pharmacy

Common complaints

  • Concerns regarding administrative/office staff unprofessionalism
  • Billing errors and issues with co-pays/collections
  • Communication or scheduling challenges

"Dr Houser is wonderful. Easy to talk to and she doesn’t rush through your appointment. The staff is also kind and pleasant."

LocalityBiz review

"The practitioners arnt bad but they bill you co-pays that you’ve already paid continuously, Iv had to make sure I have my receipt so many times... there also sent me to collections due too their errors."

LocalityBiz review

"Unprofessional staff, but the Doctors seem to care. Unfortunately first impressions are lasting impressions."

Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Verified
Winchester, VA·Family Medicine

Valley Health is a nonprofit healthcare system based in Winchester, VA, serving Virginia and surrounding areas. Key details: - Organization: Valley Health (also known as Valley Health System) - Type: Nonprofit hospital/healthcare system - Headquarters: Winchester, Virginia - Founded: 1993 - Locations: 9 offices in the United States (primarily in Virginia), including Winchester (HQ at 220 Campus Blvd) and Winchester Medical Center - Services: Hospital and primary care network; operates Valley Health Primary Care locations - Contact: Marketing inquiries at marketingmail@valleyhealthlink.com; main phone 540-536-8000 - Website: valleyhealthlink.com If you’re specifically looking for Valley Health Primary Care on Costello Drive in Winchester, VA, this page confirms Valley Health as the system but does not provide detailed address listings for a Costello Drive primary care location. For exact address and hours, contact the system directly or visit the official site’s locations/contact section.

VerifiedOnline bookingSince 1993

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