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Clinic Type

General Practice

Address

1060 Day Hill Road, Suite 203, Windsor, CT 06095

Phone

860.696.2450

Email

medgroupcommunications@hhchealth.org

Opening Hours

Monday-Sunday: See Location Hours (Mon-Fri 8:00 AM - 5:00 PM; Sat-Sun Closed)

Website

https://hartfordhealthcaremedicalgroup.org/locations/location-details?id=a1Pj0000000p2o9EAA

Telehealth

Virtual Health Visits and Telehealth

Emergency Care

In an emergency, call 911

Services Offered

  • Adolescent Medicine
  • Annual Wellness Visits
  • Breath Alcohol
  • Chronic Condition Management
  • Chronic Disease Diagnosis
  • Comprehensive health-risk assessments
  • Diet
  • Exams for Specific Occupations
  • Exercise
  • Fall and Balance Evaluations
  • Geriatric Medicine
  • Geriatric Syndromes
  • Gynecological Care
  • Injury Treatment
  • Internal Medicine
  • Medicare Annual Wellness Visits
  • Medication Management
  • Memory Assessments
  • Multiple Drug Test Panels
  • Nutrition
  • Occupational Medicine
  • Pediatric Care
  • Personalized Health Counseling
  • Preventative Medicine
  • Rapid Testing
  • Routine Check-ups, Exams and Screenings
  • Sports and School Physicals
  • Steroid Testing
  • Timely Immunizations
  • Vaccinations
  • Virtual Health Visits and Telehealth
  • Women's Primary Care
  • Workers Compensation

Team

  • Alison Carini, MD/Doctor details available — Physician (Find-a-Doctor detail page reference)

Insurance & Payment

  • Aetna
  • Anthem
  • BCBS Medicare
  • CarePartners of Connecticut
  • Cigna Healthcare
  • Colonial Cooperative Care
  • Community Health Network of Connecticut, Inc.
  • Connecticare
  • Connecticare Commercial
  • Connecticare Medicare
  • Corvel
  • Coventry
  • Essence Healthcare
  • Evercare
  • First Health Group Corp.
  • Focus
  • Harvard Pilgrim
  • Health Connecticut
  • Health Direct
  • Health New England
  • Healthy Connecticut
  • HMC/ Northeast Healthcare
  • Medspan Commercial
  • Medspan Medicare
  • Multiplan
  • Northeast Health Direct
  • One Health Plan/ Great-West Healthcare
  • Oxford Health Plans
  • Prime Health Services
  • Private Health Care Systems, Inc.
  • Senior Whole Health
  • United Healthcare
  • WellCare of Connecticut, Inc.

Credit Card, Insurance

Languages Spoken

  • English

FAQs

What are the hours of operation?

Monday-Friday 8:00 AM – 5:00 PM; Saturday and Sunday Closed.

Social Media

TiktokTwitterYoutubeFacebookLinkedinInstagram

Photos

Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 1Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 2Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 3Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 4Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 5Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 6Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 7Hartford HealthCare Medical Group Primary Care - Windsor — General Practice clinic in Windsor Locks, CT — photo 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (for Dr. Ryan Heffelfinger): 4.7 out of 5 stars (based on 24 ratings) (24 ratings)
  • Yelp and business directories: Generally low ratings in third-party aggregators (13 reviews)

Patients praise

  • Physicians described as caring, kind, and thorough
  • Staff noted as taking time to explain health issues clearly
  • Convenient access to care options like telehealth

Common complaints

  • Long wait times
  • Unprofessional or inattentive staff
  • Difficulty with communication and reaching the office by phone
  • Feeling that concerns were not adequately addressed

"Patients say the provider listens carefully and takes time to explain health issues thoroughly, with many noting meaningful conversations about comprehensive care."

— Healthgrades

"This office has the worst staff. They expect you to wait for more than 30 minutes and dont even acknowledge that you are probably wondering what the hold up is."

— USCompanies.net review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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