Hartford HealthCare Medical Group Primary Care - Windsor
Primary Care • Windsor Locks, CT
Clinic Type
Primary Care
Address
1060 Day Hill Road, Suite 203, Windsor, CT 06095
Phone
860.696.2450
medgroupcommunications@hhchealth.org
Opening Hours
Monday 8:00 AM - 5:00 PM; Tuesday 8:00 AM - 5:00 PM; Wednesday 8:00 AM - 5:00 PM; Thursday 8:00 AM - 5:00 PM; Friday 8:00 AM - 5:00 PM; Saturday Closed; Sunday Closed
Telehealth
Available (Virtual Health Visits and Telehealth)
Emergency Care
911
Services Offered
Team
Insurance & Payment
Credit Card, Cash, Check, Financial aid available (Financial Assistance link)
Languages Spoken
FAQs
What are the hours for this location?
Location Hours: Monday - Friday 8:00 AM - 5:00 PM; Saturday and Sunday Closed.
What is the address for the Windsor primary care location?
1060 Day Hill Road, Suite 203, Windsor, CT 06095.
Who can I contact for appointments?
Appointments: 860.696.2450.
Is there an email contact for this location?
Email Us: provided via the site contact: https://hhcmg.hartfordhealthcare.org/contact-us#email.
What services are offered at this location?
Adolescent Medicine, Annual Wellness Visits, Breath Alcohol, Chronic Condition Management, Chronic Disease Diagnosis, Comprehensive health-risk assessments, Diet, Exams for Specific Occupations, Exercise, Fall and Balance Evaluations, Geriatric Medicine, Geriatric Syndromes, Gynecological Care, Injury Treatment, Internal Medicine, Medicare Annual Wellness Visits, Medication Management, Memory Assessments, Multiple Drug Test Panels, Nutrition, Occupational Medicine, Pediatric Care, Personalized Health Counseling, Preventative Medicine, Rapid Testing, Routine Check-ups, Exams and Screenings, Sports and School Physicals, Steroid Testing, Timely Immunizations, Vaccinations, Virtual Health Visits and Telehealth, Women’s Primary Care, Workers Compensation.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades, Hartford HealthCare Medical Group official site: Average ratings typically range from 4.5 to 4.9 out of 5 for individual primary care providers in this group. (Individual providers have varying review counts (e.g., 24 ratings for Dr. Heffelfinger).)
- uscompanies.net: 1 out of 5 stars (based on aggregated local business listings) (13 reviews)
Patients praise
- Providers listen carefully and explain issues thoroughly
- Caring and professional approach by physicians
- Convenience of virtual visits/telehealth
- Confidence in medical recommendations
Common complaints
- Unprofessional staff behavior
- Long wait times
- Lack of accountability for billing errors
- Poor communication by office staff
"Patients say the provider listens carefully and takes time to explain health issues thoroughly, with many noting meaningful conversations about comprehensive care."
— Healthgrades (Dr. Ryan Heffelfinger profile)"The most unprofessional office I have ever been in... They expect you to wait for more than 30 minutes and dont even acknowledge that you are probably wondering what the hold up is."
— uscompanies.net reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare Medical Group Primary Care - Windsor — Oct 30, 2025
- Medical Group Primary Care - Windsor — Feb 15, 2026
- Physician Results | hartfordhealthcare.org — Oct 31, 2025
- Hartford HealthCare HealthCenter - Primary Care - South Windsor — Nov 25, 2025
- Find a Doctor - Hartford Hospital — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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