Hartford HealthCare Medical Group
Family Medicine • Windsor, CT
Clinic Type
Family Medicine
Address
Hartford HealthCare Medical Group at the Windsor Family Health Center, 1060 Day Hill Road, Windsor, CT 06095
Phone
860.406.6865
hrs@hhchealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are offered at Hartford HealthCare Medical Group at the Windsor Family Health Center?
Family Medicine, Internal Medicine, Primary Care, and Urgent Care / Walk-In Clinic.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- WebMD: 1/5 stars (single review) (1)
- USCompanies.net: Low (generally negative trends) (13)
Patients praise
- High satisfaction with individual physicians (e.g., thoroughness, professionalism)
- Convenience of virtual/telehealth options
- Positive experiences with specific doctors like Dr. Almas, Dr. Schuck, and Dr. Heffelfinger
Common complaints
- Unprofessional and unresponsive office staff
- Difficulties with phone communication and getting return calls
- Long wait times and lack of acknowledgment in office
- Billing and insurance disputes across the health system
- Frustration with care coordination across locations
"This office has the worst staff. They expect you to wait for more than 30 minutes and dont even acknowledge that you are probably wondering what the hold up is."
— USCompanies.net"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call... It is extremely difficult to get a nurse or provider to return a call, and patient concerns simply don't seem to be a priority."
— YelpSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hartford HealthCare Medical Group Primary Care - Windsor — Oct 30, 2025
- Physician Results | hartfordhealthcare.org — Oct 31, 2025
- Schuck, Elizabeth Gies, MD - Hartford HealthCare Medical Group — Jan 3, 2026
- Primary Care - Nurse Practitioner or Physician Assistant — Jul 1, 2026
- Hartford HealthCare HealthCenter - Primary Care - South Windsor — Nov 25, 2025
Information sourced from the clinic's website as of July 11, 2026.
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