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Clinic Type

Plastic & Reconstructive Surgery

Address

724 Denton Street, La Crosse, WI 54601

Phone

+1-608-782-7300

Email

crfeedback@gundersenhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Efrain M Cancel, MD — MD, Ophthalmic Plastic and Reconstructive Surgery

Insurance & Payment

Languages Spoken

FAQs

What is the contact phone number?

Call (608) 782-7300.

What is the full street address?

724 Denton Street, La Crosse, WI 54601.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google/Birdeye (Winona Health Eye Care Center): 4.9/5 stars (330 reviews)
  • Gundersen Health System provider rating: 4.9/5 stars (172 reviews (Dr. Sean Thompson))

Patients praise

  • Compassionate and professional clinical care
  • Thorough explanations from providers regarding procedures and vision health
  • Effective and quality treatment for eye conditions and surgery recovery
  • Appreciation for individual providers, specifically Dr. Sean Thompson and others mentioned in patient praise

Common complaints

  • Difficulty reaching staff by phone or getting return calls
  • Disconnected communication between front desk staff and clinical departments
  • Rude or unfriendly service reported by some patients
  • Frustration with scheduling and prescription-related inquiries

"Excellent care, compassion and professionalism for restoration of my eyesight. Thank you!"

Winona Health patient testimonial

"Never again!! Had my eyes examined and later had a question about my prescription so I called and asked to have my doctor call me and was told "HE DOESN'T TAKE/DO PHONE CALLS!!! REALLY? Unfriendly staff and rude as well!"

Google review for Winona Health Eye Care Center

"There is a real disconnect with the front desk and the eye department... I love Dr. Thompson so I will continue to see him, but you all could do better with customer communication and support."

Gundersen Health System provider review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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