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Mental Health Urgent Care at Howard Center is available for walk-in support in Burlington, with same-day assistance. Hours are Monday–Friday, 9 am–5 pm. After-hours support can be reached by calling or texting 988. The program was created to meet people where they are and expand timely access to mental health care across Vermont, with ongoing community outreach and related events (e.g., Suicide Prevention conversations). The Winooski reference appears in the context of Howard Center staff and partnerships in Vermont, but the primary contact for urgent care is the Burlington location (Walk-in care, 9–5). If you’re specifically seeking services in Winooski, you may contact the organization for details on location-specific access or speak with the main line to be directed to the closest urgent care site.

Clinic Type

Mental Health Services

Address

1 South Prospect Street, Burlington, VT

Phone

802-488-MHUC (6482)

Email

DevelopmentTeam@howardcenter.org

Opening Hours

Monday – Friday, 9:00 am – 5:00 pm

Emergency Care

Refer possible from emergency department; MHUC itself provides urgent mental health care in a crisis setting

Services Offered

  • Mental Health Urgent Care (MHUC)
  • emergency department alternative
  • trauma-informed mental health support
  • immediate mental health assessment
  • brief interventions
  • safety planning
  • peer support
  • medical care (wound care, health education, chronic disease management)
  • care management and referrals to community resources
  • trauma-informed environment
  • integration with primary care pathways

Insurance & Payment

Services at Mental Health Urgent Care are fully funded and free for the first three years, with the exception of physical health services covered by insurance.

Languages Spoken

Pricing

  • Fully funded for three years; free for most services except insured physical health care.

Current Offers

MHUC — no-cost initial access for three years — Free for first three years (excluding insured physical health services)

FAQs

What happens if I need ongoing support after 5:00pm?

Our staff will help determine the next steps, including referrals to other programs or identifying natural supports. Guests may return the next morning for additional support.

Is there a charge for services?

MHUC is fully funded for three years. No charges or bills will be issued during this period, except for physical health medical care services covered by insurance.

Can the Emergency Department refer to me to MHUC?

Yes, emergency department staff can refer patients to MHUC as part of a discharge plan, though they cannot refuse immediate treatment.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • urgentcaremap.health (Burlington listing): ★4.2 (5 reviews)

Patients praise

  • Judgment-free, timely mental health support for people in crisis
  • Accessible walk-in care and supportive, welcoming environment
  • Perceived reduction in stress and help connecting to longer-term support
  • Affordability/financial support reported (services free for first three years)

Common complaints

  • No direct patient complaint/review text found in the provided sources
  • Limited operational details (hours and funding duration) may imply potential gaps over time

"“more than three quarters of the visitors said the urgent care had lessened their stress.”"

WCAX (Checking in on the Howard Center's mental health urgent care facility)

"“feels completely different…a spacious reception area…comfortable couches…sign across the room welcomes guests in 20 languages.”"

Howard Center program page (Mental Health Urgent Care)

"“timely, judgment-free care”"

UVM Health (Mental Health Urgent Care Offers Hope and Healing)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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