Winooski - Community Health Centers of Burlington
Primary Care • Winooski, VT • Since 1971 • 1 (Winooski location) locations
About
Summary: Community Health Centers of Burlington (CHCB) operates as a nonprofit Federally Qualified Health Center offering primary care, dental, behavioral health, and preventive services. They serve residents across Vermont with a network of 12 U.S. offices including Winooski, VT (address: 32 Malletts Bay Ave, Winooski, 05404). CHCB emphasizes accessible care for all, with convenient hours and a patient base of about 34,000. Key details: founded 1971, headquarters in Burlington, revenue ~$35.3M, 124 employees, contact: info@chcb.org, phone 802-864-6309.
Clinic Type
Primary Care
Address
32B Malletts Bay Avenue, Winooski, Vermont 05404
Phone
(802) 655-4422
info@chcb.org
Opening Hours
Hours: Monday–Friday 8:00am–4:30pm; Saturday hours available at CHC – South End only; closed Thursdays 12:00pm–1:00pm for staff meetings
Emergency Care
Emergency care available via CHC locations
Services Offered
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at this location?
Medical, mental health, psychiatry, and dental services are available.
What are the clinic hours?
Appointments are 8:00am–4:30pm Monday–Friday; hours may vary and CHC may close for staff meetings on Thursdays 12:00pm–1:00pm. Saturday hours are available at CHC – South End only.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Aggregated platforms (TrustReviewers/Open Lab): 3.2/5 (77 reviews)
Patients praise
- Some patients report wonderful experiences with the medical care provided
- Some specific medical staff and doctors are described as fantastic or awesome
- Some patients have found specific locations (e.g., Winooski) to be outstanding compared to others
Common complaints
- Difficulties with appointment scheduling and long wait times
- Issues with referral processes, including slow turnarounds and lack of accountability
- Poor communication and customer service experiences with office staff
- Challenges with medical records management and information transfer
- Negative experiences with dental services, particularly regarding patients with anxiety
"The referral side is a train wreck - slow, inaccurate and lacked accountability. The office on Pine Street's waiting room has a tv that broadcast ads for drugs and had very long waits. I now go to their branch in Winooski which is outstanding."
— mappca.com review"They need to start with records keeping, then patient information, along with a better consideration of time for referrals and turn around time."
— TrustReviewers reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Roundtable Discussion with Congresswoman Balint - Community Health Centers — Oct 14, 2025
- Important Information for Patients on Medicaid - Community Health Centers — Jun 11, 2026
- Winooski library to be closed for a month, dental offices moved — Mar 23, 2026
- Community News Service » Winooski’s O’Brien Community Center renovations slated to begin this fall - Community News Service — Apr 8, 2026
- Winooski community services moving ahead of building renovations — Mar 26, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Winooski
Summary: The University of Vermont Health (UVM Health) is a nonprofit health system headquartered in Burlington, VT, that includes the University of Vermont Medical Center (UVM Medical Center) as its tertiary academic care center. Serving Vermont and northern New York, it operates two offices in Burlington and offers comprehensive, specialized medical care through a six-hospital network. Primary care is part of its broad healthcare services within the UVM Health system. Contact: main phone options and locations in Burlington, VT. Website: uvmhealth.org.
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